Ken Ganley Kia Mentor

Friendly I find that everyone is always friendly, helpful. It is like going over to a friends house. I wish every company was this courteous. Sales and servic I find that everyone is always friendly, helpful. It is like going over to a friends house. I wish every company was this courteous. Sales and service are top notch. More

routine service and recall sevice Very well done. Very helpful and friendly. I would highly recommend any one to this dealership. I am looking forward to all future dealings with this Very well done. Very helpful and friendly. I would highly recommend any one to this dealership. I am looking forward to all future dealings with this dealership. More

Oil change service I always have a good experience when I come to Mentor Kia the service team at mentor Kia delivers overall great customer service a ten I always have a good experience when I come to Mentor Kia the service team at mentor Kia delivers overall great customer service a ten More

Very satisfied with the overall experience and my purchase. I was recommended to Mentor Kia by numerous people. My first contact with the dealership was by phone, but what REALLY got me set on making my purchas I was recommended to Mentor Kia by numerous people. My first contact with the dealership was by phone, but what REALLY got me set on making my purchase was when I decided to actually visit the dealership. My salesperson, Sean Garland, was the best salesperson that I've worked with (including when I visited other dealerships before going to Kia). He asked me what I wanted and everything went very smoothly from there. I definitely felt very respected and appreciated as a customer, and will certainly be referring people to Mentor Kia! More

Peggy did an excellent job going over vehicle Everyone was very nice and no one pressured me . It was like everyone was one big family. I would recommend KIA of Mentor to everyone. Everyone was very nice and no one pressured me . It was like everyone was one big family. I would recommend KIA of Mentor to everyone. More

Always satisfied I'm always treated with respect and services are explained clearly. All in all I continue love me Kia Sol and happy I chose Mentor Kia. I'm always treated with respect and services are explained clearly. All in all I continue love me Kia Sol and happy I chose Mentor Kia. More

Always pleasant and kind I love Mentor Kia, their service and sales are superior! I have purchased 7 cars from Kia of Mentor, I will miss Karen Grcar but look forward to conti I love Mentor Kia, their service and sales are superior! I have purchased 7 cars from Kia of Mentor, I will miss Karen Grcar but look forward to continuing the relationship. More

Great Buy Bruce was very helpful he made my first time car buy a lot less stressful and made has made me want to return to Kia for many more years. Bruce was very helpful he made my first time car buy a lot less stressful and made has made me want to return to Kia for many more years. More

Car maintenance Brought car in for regular maintenance, but also had some concerns (car was making noise that sounded like a chain on a roller coaster. there was also Brought car in for regular maintenance, but also had some concerns (car was making noise that sounded like a chain on a roller coaster. there was also vehicle hesitation, air conditioning needed to be checked etc.). After car was brought back into service area, they found that an axle was leaking which was causing many of the problems. a new axle is being ordered and should be in next week. With this being a lengthy time for work to be done (was there for over 4 hours) maybe a loaner car should have been offered and I could have come back later in the day to pick up my car. More

Always a pleasant visit All staff that I talk with are well informed about any service that may be needed on my vehicle, the atmosphere is comfortable. I will return All staff that I talk with are well informed about any service that may be needed on my vehicle, the atmosphere is comfortable. I will return More