Ken Ganley Kia Mentor

It was great dealing with everyone. Everyone was friendly and knowledgeable. The sales and finance team were easy to work with and the dealership was very clean. This is our second car f Everyone was friendly and knowledgeable. The sales and finance team were easy to work with and the dealership was very clean. This is our second car from there and we will be back and sending our family and friends. More

Mentor Kia came through by fixing a faulty Kia engine design Broken crankshaft bolt required a new shortblock assembly.Cost in the thousands.Mentor Kia lobbied on my behalf and Kia replaced my damaged engine for Broken crankshaft bolt required a new shortblock assembly.Cost in the thousands.Mentor Kia lobbied on my behalf and Kia replaced my damaged engine for free.Even gave me a new car as a loner vehicle. The only complaint is I wish they had weekend service hours and one weekday where they stay open past 6pm.But Anthony Mazzocco the service director really came through for me.A+ More

Liked the competitive price point & follow-up we received! Salesman was: high energy, honorable, excellent trial closer & made a best effort to earn our business. Clean dealership that offered large selection Salesman was: high energy, honorable, excellent trial closer & made a best effort to earn our business. Clean dealership that offered large selection of vehicles & astounding military veteran's rebate. More

Anti corrosion My visit was just to get additional anti corrosion materials sprayed on my car due to the area that we live in due to harsh winters. completely taken My visit was just to get additional anti corrosion materials sprayed on my car due to the area that we live in due to harsh winters. completely taken care of by Kia. More

excellent Nothing to say exceptional service. clean nice people that work there. service is explained very thourghly and cost is givin up front before any work Nothing to say exceptional service. clean nice people that work there. service is explained very thourghly and cost is givin up front before any work is done... great service... More

Purchase of 2016 Sorento EX I worked with Ashley at Mentor Kia. I found her to be very pleasant, professional, knowledgeable and helpful. She answered any and all questions I h I worked with Ashley at Mentor Kia. I found her to be very pleasant, professional, knowledgeable and helpful. She answered any and all questions I had. I would gladly work with her again. I worked with Eugene through the paperwork process in purchasing my new car. He, too, was very pleasant, professional and did a great job explaining the reasons and purpose of the paperwork being signed. More

Great service. Excellent experience. Took my car as soon as I arrived, in and out quickly. Even washed the car and wiped down the inside window! Definately will go Excellent experience. Took my car as soon as I arrived, in and out quickly. Even washed the car and wiped down the inside window! Definately will go back next time. More

underbody coating i received a letter from kia that they were doing free underbody coating on our model of car! Went in for that and found out we were eligible for a f i received a letter from kia that they were doing free underbody coating on our model of car! Went in for that and found out we were eligible for a free oil change also . As it turned out we were due for one so they did both. Their estimated wait time was 1- 1 1/2 hours but they finished up in 45 minutes. Great job Kia! More

Affordable and Speedy Made appointment. Drove in, handed over keys and checked over car. Had coffee while waiting. Service person came and got me when service was complete Made appointment. Drove in, handed over keys and checked over car. Had coffee while waiting. Service person came and got me when service was complete. No surprises. Car was washed and on my way I went. Very good service for a good price. Thanks. More

Great service, great car Jason was very personable, courteous, honest, and knowledgeable. I felt very comfortable dealing with him. I would definitely recommend this dealershi Jason was very personable, courteous, honest, and knowledgeable. I felt very comfortable dealing with him. I would definitely recommend this dealership to everyone and I would also recommend Jason. More