Ken Ganley Kia Mentor

Individualized Service We visited the Mentor Kia from the recommendation of a family friend when our car was totaled in an accident. We worked with Dee Shirkey to find the v We visited the Mentor Kia from the recommendation of a family friend when our car was totaled in an accident. We worked with Dee Shirkey to find the vehicle that was right for our needs and budget. She was very informative regarding features and pricing so there were no surprises after our purchase. Due to our limited availability, she even rearranged her day off so that she would meet with us. We absolutely love the vehicle we purchased (2019 Kia Sorento) and highly recommend checking out Mentor Kia when looking for a vehicle. More

Good experience My name is Martell Jackson, I had an overall good experience at Mentor Kia. I am looking forward to doing more business with this dealership. I would My name is Martell Jackson, I had an overall good experience at Mentor Kia. I am looking forward to doing more business with this dealership. I would recommend this dealership to others. More

New Car purchase Most of our time at KIA of Mentor we spent working with Dennis Liniman on the purchase of our new KIA Sportage. We were not very happy that our new c Most of our time at KIA of Mentor we spent working with Dennis Liniman on the purchase of our new KIA Sportage. We were not very happy that our new car did not come with a spare tire. A couple of the employees explained to us that many car manufactures are not including a spare tire in new cars. We purchased the kit and had the service department put the rubber on the rim and then loaded it into our car. Other than the lack of a spare tire we are very happy with our 2019 KIA Sportage. Thank you Dennis for all of your help. More

No pressure all pleasure! Mentor Kia was amazing to go to, what really sold us was our salesman, Dennis Liniman. We have walked out of other dealerships because of attitude an Mentor Kia was amazing to go to, what really sold us was our salesman, Dennis Liniman. We have walked out of other dealerships because of attitude and pressure from the staff. At Mentor Kia everyone was pleasant and helpful. They worked as a team and made us feel welcome. Dennis was extremely personable and helpful, and made sure to let us know he is available for us if we need anything. Going to Mentor Kia was a great decision and we will definitely recommend it and recommend Dennis. I LOVE MY KIA SPORTAGE!! Cindy More

Friendly I had an amazing time at Kia of Mentor they’re very friendly and helpful Shaun Savage was amazing I’m a returning customer because of his excellen I had an amazing time at Kia of Mentor they’re very friendly and helpful Shaun Savage was amazing I’m a returning customer because of his excellence in this process. More

Excellent experience I just leased a new Kia Soul. The salesperson Dee Shirkey was friendly and knowledgeable. She explained all the features and options and I found just I just leased a new Kia Soul. The salesperson Dee Shirkey was friendly and knowledgeable. She explained all the features and options and I found just the car I wanted. I hate to car shop but I did hit several Kia and Honda dealers and Mentor Kia was the best. They were attentive and followed up with me with out being obnoxious by calling me every five minutes to entice me to buy. I believe I got a good fair deal and they only contacted me during my search to answer my questions and supply requested documentation of features. I would definitely recommend Mentor Kia. More

Service department 11 out of 10 stars. My Soul was in for routine service and as always the work was completed in a timely manner. All work was done properly and the car was cleaner than wh My Soul was in for routine service and as always the work was completed in a timely manner. All work was done properly and the car was cleaner than when it was taken in. I also some a warranty issue in which Mr. Williams went above and beyond to have this issue resolved. Overall this dealer is top notch from the time the vehicle was purchased and thru numerous routine service work. Will be a repeat customer for sure. More

Great service Everyone I don’t with was friendly and explain things clearly. The process although a bit long but very productive and I got all my questions answered Everyone I don’t with was friendly and explain things clearly. The process although a bit long but very productive and I got all my questions answered. They worked with me on little issues and I am now driving a beautiful car. More

BEST CUSTOMER SERVICE AT A DEALERSHIP EVER I went into Mentor Kia after a friend purchased her new vehicle from them a week prior. She raved about how wonderful they were to work with. I honest I went into Mentor Kia after a friend purchased her new vehicle from them a week prior. She raved about how wonderful they were to work with. I honestly never expected to be treated SO well and SO fairly though. I purchased a 2018 Kia Niro and Tyler Allison, my sales rep, couldn't have been more patient with me! I wasn't certain if I wanted the Niro or the Sportage and I kept going back and forth. He even went out of his way to bring both cars to the front of the lot so I could make side by side comparisons. He worked so diligently at getting me as many rebates as he possibly could for the Niro and even got my payment to the amount I needed for budgeting purposes. Ultimately I chose the Niro because of this AND because of it's amazing gas mileage and interior perks! He was an absolute pleasure to work with. The whole experience was genuinely positive right down to the signing of the paper work with the finance person, Eugene. Also, Brian, the sales manager, made a point of coming out to the lobby congratulate me on my purchase and thanked me repeatedly for my business. The guys and gals at Mentor Kia were the best sales team I've ever dealt with at a car dealership! They have certainly made a repeat customer out of me and I will be sure to tell all of my family and friends about my awesome experience! GREAT JOB GUYS! More

Dee an excellent sales person. I traded in my 2016 Kia Soul, a little earlier. Got an excellent deal. Dee made sure I was happy with my new Soul. The finance gentleman was great a I traded in my 2016 Kia Soul, a little earlier. Got an excellent deal. Dee made sure I was happy with my new Soul. The finance gentleman was great also. Forgot his name, sorry. Answered all my questions. Treated me great. I would go no where else for a car. More