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Ken Ganley Kia Mentor
Mentor, OH
1,381 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,381 reviews
September 18, 2019
Great customer service! We love our Optima! My husband and I drove from Erie PA to Mentor Kia!! We bought a 2019 Optima S! We absolutely love this car!! Sean was great to work with! Very knowled My husband and I drove from Erie PA to Mentor Kia!! We bought a 2019 Optima S! We absolutely love this car!! Sean was great to work with! Very knowledgeable! We highly recommend working with Sean. The whole process went smooth. Everyone there was very pleasant to work with as well. More
by Harvey
Employees Worked With
Sean Carlson
September 14, 2019
GREAT Experience I had a Great experience with buying my new Kia Forte. I am used to SUVs but the salesman was knowledgeable and fit me in my roomy Forte. I love the f I had a Great experience with buying my new Kia Forte. I am used to SUVs but the salesman was knowledgeable and fit me in my roomy Forte. I love the features and color and the mileage is incredible on this!! All together 2 hrs and DONE! More
by JENN
Employees Worked With
Shaun Savage
September 13, 2019
Great experience Went in for a new Kia. I figured I’d be there for 3-4 hours. I was only there for an hour and a half!! Fantastic!! Only problem was, I had to figu Went in for a new Kia. I figured I’d be there for 3-4 hours. I was only there for an hour and a half!! Fantastic!! Only problem was, I had to figure out what I was going to do with all the extra time. Salesman & the Finance guy are awesome. More
by Msanturri
Employees Worked With
Scott Golnick
August 28, 2019
Amazingly easy and pleasant! I don't do reviews. I'm 47 and have bought many cars. This place by far was the easiest to purchase from. Dee was our salesperson. No back and f I don't do reviews. I'm 47 and have bought many cars. This place by far was the easiest to purchase from. Dee was our salesperson. No back and forth with pricing or trade in. They gave us a fair trade and a great deal right off the bat! Thank you Mentor Kia. More
by Pleva's
Employees Worked With
Other Employees :
The young man that brought our new car up to the front was pleasant as well! Didn't get his name
August 24, 2019
Amazing dealership & experience I have worked with Shaun twice now & each time he has really went above & beyond to get us the best possible deal! I will never go to another dealersh I have worked with Shaun twice now & each time he has really went above & beyond to get us the best possible deal! I will never go to another dealership or work with anyone besides Shaun, if possible, he makes the process so easy. I continue to recommend him & the dealership to everyone I know. More
by Burgoon1313
Employees Worked With
Shaun Savage
August 14, 2019
Great Experience I had the opportunity to work with Sean in leasing my first car. I didn’t know much about leasing before I came to Mentor Kia. Sean found the right ca I had the opportunity to work with Sean in leasing my first car. I didn’t know much about leasing before I came to Mentor Kia. Sean found the right car for me in the right price range. I purchased a Kia Sportage and already have so many compliments on it! More
by ashleyp
Employees Worked With
Sean Carlson
August 01, 2019
Great to work with.. Worked with one Kia and kinda got the run around, called Mentor worked with Dylan and he was great. Got the payment lowered, they worked hard to find Worked with one Kia and kinda got the run around, called Mentor worked with Dylan and he was great. Got the payment lowered, they worked hard to find the car I was looking for and put up with ALL my questions. Everyone was very friendly when I arrived, they offered additional options to cover the car, when I declined, there was no push back about it or attitude, which was very nice to see. Car looked great, so far so good, only had it like 12 hours. More
by ChrisPinz
Employees Worked With
Dylan Gridley
July 23, 2019
Great Experience! When we walked in I was helped to find exactly what I wanted at a fair price for my first car! They made the experience easy for me and broke everythi When we walked in I was helped to find exactly what I wanted at a fair price for my first car! They made the experience easy for me and broke everything down to me so I understood everything that was going on without having to question it. Super friendly staff and personable people. More
by Jolds
Employees Worked With
Sean Carlson
July 12, 2019
Disappointed Purchased vehicle at the end of January and was told that I only had one choice of vehicle that would be in my price range. I wanted a forte and was t Purchased vehicle at the end of January and was told that I only had one choice of vehicle that would be in my price range. I wanted a forte and was told I could only qualify for a base KIA Soul. Trusting my sales person I took her word for it. Today I visited another KiA dealership in Burton, not only did I trade in my Soul, I got the forte I wanted in January and my payments are lower at the same term. Shame on you Mentor KIA. I received a text message from our sales person after I asked a question. Never answered the question I had, but replied wanting to know why “I bashed them in a review and she was very disappointed in me” it was a very awkward and unexpected position to be put in as the client. We traded in a car that we bought from her dealership and purchased a new vehicle somewhere else. When I went it to the dealership to sign papers to get money back for GAP insurance, I was sworn at twice by the finance manager, worst customer service experience ever! More
by Author
Employees Worked With
Would like to remain anonymous
July 12, 2019
Timely, Professional and thoughtful. Six years ago I Purchased two vehicles from Mentor Kia. First, they are well-made cars. Second, the service department is excellent. Finally, the pri Six years ago I Purchased two vehicles from Mentor Kia. First, they are well-made cars. Second, the service department is excellent. Finally, the prices are up front and fair. Based on all of the above 2 days ago I purchased my 3rd new Kia from Mentor Kia. More
by Phil S
Employees Worked With
Jeff Soukup, Shaun Savage
