Ken Ganley Kia Mentor

Went in ready to buy a 2021 Sorento last Saturday, we walked in at 3:45pm. Salesman approached my husband and I and knew we wanted to purchase, I asked for him to show what he had on his lot, he looked walked in at 3:45pm. Salesman approached my husband and I and knew we wanted to purchase, I asked for him to show what he had on his lot, he looked at his watch and said they close in 10 minutes 😳. Handed me a pen and told me to go take a walk back there, right down model numbers we were interested in and call him Monday. Needless to say, we went out to the North Olmsted Kia Sunday and left with a 2021 Kia Sorento. More

Great experience. Fast and efficient from start to finish. Made great use of my time and kept the process moving. Would recommend to any one! finish. Made great use of my time and kept the process moving. Would recommend to any one! More

I have been a repeat customer of Mentor Kia. I have always had a great experience! The sales team is very welcoming and willing to work with their customers. always had a great experience! The sales team is very welcoming and willing to work with their customers. More

The service department was friendly and knowledgeable. They repaired my power window in under 24 hours. The rushed delivered the part and got it installed before I went to work the next day, which was ahe They repaired my power window in under 24 hours. The rushed delivered the part and got it installed before I went to work the next day, which was ahead of schedule. Overall a good experience. More

I felt the dealership was very clean and appeared to be following all Covid safety standards. My salesman Marty was very helpful and responsible for the safety of Covid. He answered questions and there was following all Covid safety standards. My salesman Marty was very helpful and responsible for the safety of Covid. He answered questions and there was no pressure to make a decision instantly. More

Good dealership. The financial Dept will work harder to get approval. The l bought was used but it look and it drive like new. Thank you Mentor Kia. get approval. The l bought was used but it look and it drive like new. Thank you Mentor Kia. More

Overall an excellent experience. Our salesperson was very knowledgeable and helpful. The finance process was quick and friendly. the general manager stopped by and thanked us. knowledgeable and helpful. The finance process was quick and friendly. the general manager stopped by and thanked us. More

It honesty was the quickest car buying experience ever! Definitely recommend Sean Carlson!!! Process was smoother than it could be. I love my 2020 Forte! Definitely recommend Sean Carlson!!! Process was smoother than it could be. I love my 2020 Forte! More

Phenomenal Service I want to thank Service Rep Melissa and Fixed Operations Director Scott Williams for their help! I arrived without an appointment because my 2014 Sor I want to thank Service Rep Melissa and Fixed Operations Director Scott Williams for their help! I arrived without an appointment because my 2014 Sorento was having unexpected engine problems. The Service Department Team was able to get me into the repair schedule, identify the problem, and resolve the issue in a timely and professional manner. With the quality of service and care they provided I will now have all my Kia service done in Mentor and will purchase my next Kia (within approx. 12-18 months) from the Kia Mentor Dealership. Thanks again for all your help. ps - my friend who followed me up to the dealership was so impressed with your service he now wants to sell his Toyota and buy his next car from Kia Mentor. More