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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,381 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,381 reviews

June 29, 2022

If I could give this dealership a 0 - I would do it 100 times over. Not only did they completely waste my time, they straight up lied. You couldn't pay me to take my business there. You know how car salesm More

by Rosie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Hart
Jul 01, 2022 -

Ken Ganley Kia Mentor responded

Hi Rosie, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 23, 2022

We had a great experience at Ken Ganley Kia Mentor Our sales representative Sam P. was not only incredibly professional but was very knowledgeable about his vehicles. He worked hard to find us just the ri More

by orwanda3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Pelissier
Jun 24, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

June 22, 2022

Grateful for the sam he help as out and got me out the door as soon As he could. Went above and beyond to make sure I got just waht I wanted and down the road. Made the process nice and easy for me More

by Zboring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Pelissier
Jun 24, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to sam here at Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2022

Everyone there was really nice. It didn’t take that long for them to get my service finished. And they have comfy couches in the waiting room and a TV to watch. More

by dmhalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Jacob DeMeza, Michael Ross
Jun 14, 2022 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 08, 2022

Good luck with getting someone to call you back. I thought I could get ore approved for financing like most dealerships. Still waiting for a w from 3 and 4 days ago. Pretty rude also More

by Suzi
Customer Service
Recommend Dealer
No
Employees Worked With
Cara Niedzalkowski
Jun 10, 2022 -

Ken Ganley Kia Mentor responded

Hello Suzi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

Jun 10, 2022 -

Suzi responded

That would be great but I don't think you have what I am looking for. Also it appears that price wise you run a titch higher than normal

June 05, 2022

Marques was very professional and honest. We purchased a 2022 Seltos for our daughter. I told him I hate shopping for cars, he changed that for me. He made sure everything ran smoothly. I More

by kmclark1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2022

Great customer service made the whole process easy. Very friendly staff that took their time to help us find the SUV we wanted. More

by nurse1dphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Smetana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Ken Ganley Kia Mentor responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2022

Please ask for Samuel Pelisser . He goes Above and beyond to make sure you are happy with the sale of your vehicle. Ganley had our yacht blue GT EV6. The problem was we lived in TN More

by dianafeldy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Pelissier
Jun 01, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2022

Just the process being so tedious, tried to get potential rates before we came in, but the manager said we had to physically come in to discuss. More

by Christina C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Smetana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 19, 2022

Marques was cool, and friendly. He gave honest feedback, also gave us personal feedback between the 2 cars. For me being a first time buyer he gave me a great perspective. More

by Byers_s4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

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