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Ken Ganley Kia Mentor
Mentor, OH
1,379 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,379 reviews
November 14, 2024
Kyle Eddy is amazing, he took the time to make sure my problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedic problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedication I probably would have went somewhere else. I tell everyone that says they are going to Kia. Make sure you ask for Kyle.. More
by smallmamma65
November 14, 2024
This was my first time waiting at the Mentor KIA dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. More
by rhondad9367
Employees Worked With
November 10, 2024
People are nice and courteous in the service department very prompt didn’t have to wait long for an oil change. very prompt didn’t have to wait long for an oil change. More
by troycrissey
Employees Worked With
November 10, 2024
Very professional. Very kind. Very helpful. Honest. They made sure my needs were met and I was happy with my decision. Very kind. Very helpful. Honest. They made sure my needs were met and I was happy with my decision. More
by raquelcrayton34
Employees Worked With
November 09, 2024
Went in to co-sign for my son, G knew this was our first time leasing/buying a vehicle. He didn’t communicate the value of our trade in. A 2012 ford focus se with 112,000 miles with new tires put on a year time leasing/buying a vehicle. He didn’t communicate the value of our trade in. A 2012 ford focus se with 112,000 miles with new tires put on a year ago and only a headlight and hubcap missing, the car was in good condition all the guts were good. When I asked what my trade was he said he didn’t know and would check and then did everything but that, and me and my son were whisked into finance which was signing so many things it was all so overwhelming. When I finally got a chance to look over the paperwork I found my car was taken from us at 500, those tires alone were almost 600. I would have kept the car, this was supposed to be an exciting and happy time for my son and I can’t help but be disappointed and feel taken advantage of. And he also got a brand new k5 and they didn’t do a bow or pictures or make it special which just adds to lack of humanity. I felt like this experience would have been better had this sales guy taken the time to care a little. More
by Amnd753
Employees Worked With
November 09, 2024
Marques Moore helped me out today to get my first car. He was very helpful and I felt very comfortable talking to him. He is amazing at his job and I love his style and his attitude. He was very helpful and I felt very comfortable talking to him. He is amazing at his job and I love his style and his attitude. More
by bestie2456
November 09, 2024
The dealership was clean and nice. Staff was very friendly. They were accommodating and efficient. Staff was very friendly. They were accommodating and efficient. More
by lcapp
November 09, 2024
Best ever , no lie he need a mad rise or bonus asap , best experience ever 💯 kia take of my brother yall are in good hands . 💯 thnks again Marques Moore . best experience ever 💯 kia take of my brother yall are in good hands . 💯 thnks again Marques Moore . More
by welchdelmonte333
November 08, 2024
Seems like a lot of issues with the Parts Department! Not having the parts needed, at the time of the Customers Appointment. Not having the parts needed, at the time of the Customers Appointment. More
by Slick
Employees Worked With
November 04, 2024
Marques did a fantastic job. He was very respectful of my time, he wasn't pushy, he listened to my needs and was very patient. I highly recommend seeing Marques if you're in need He was very respectful of my time, he wasn't pushy, he listened to my needs and was very patient. I highly recommend seeing Marques if you're in need of a new or pre-owned vehicle! More
by Luannsowers
