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Ken Ganley Kia Medina
Medina, OH
1,140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,140 reviews
November 13, 2024
Had to take my Seltos in to the service dept. for a check engine light. I was greeted at the door by Jarrod Brauche. He got me all Signed in. I was dropping the car off because I had to return to for a check engine light. I was greeted at the door by Jarrod Brauche. He got me all Signed in. I was dropping the car off because I had to return to work. About an hour after dropping the car off, I received a phone call from Jarrod that my car was finished! I was so Grateful that it was something quick. I was very Happy with the over all service and staff. Highly recommend!!!! More
by Cassandra M.
Employees Worked With
Barry Urban, Nate Stalnaker, Jarrod Broucher, John Coco
November 13, 2024
Very prompt and informative staff. They kept me advised and explained everything in comprehensive detail. They kept me advised and explained everything in comprehensive detail. More
by Fmark8144
Employees Worked With
John Adams, Mike Mullins, Jarrod Broucher, Will Williams, Kyle Witham
November 12, 2024
Nice people but unwilling to negotiate price of car and drew up contract at original price even though I told them I wanted to negotiate the price just a little bit. I also asked for gem to wash the car be drew up contract at original price even though I told them I wanted to negotiate the price just a little bit. I also asked for gem to wash the car before we left and they did not, and there was a considerable amount of bird xxxx on the car. More
by Sanabrandon73
Employees Worked With
Ishmael Whitworth
November 12, 2024
The staff was very pleasant and easy to deal with. Answered all my questions respectfully. Nick and Nate very knowledgeable. Answered all my questions respectfully. Nick and Nate very knowledgeable. More
by Reeniwow
Employees Worked With
Nik Nageotte, Nate Stalnaker, Ishmael Whitworth
November 11, 2024
Outstanding customer service and very efficient service department. Friendly sales team and lots of new vehicles. Willing to work for your business and will try to get it any way possible department. Friendly sales team and lots of new vehicles. Willing to work for your business and will try to get it any way possible More
by psutto2
Employees Worked With
Nik Nageotte, John Adams, Mike Mullins, Rachelle Weatherholt, Jarrod Broucher, Will Williams, Kyle Witham, Kobe Whalen
November 08, 2024
I had a 2022 Stinger with less than 10k miles. It had an issue with the oil drain plug which they replaced and did a recall at the same time. They ensured me after this that the car was good and n It had an issue with the oil drain plug which they replaced and did a recall at the same time. They ensured me after this that the car was good and no engine damage was done as the oil had leaked out quickly. A week later the engine shutoff while driving so I had the car towed back to the dealership. They inspected but never contacted me with any info. I had to call multiple times as the service associate avoided my calls as much as possible. He told me that he could not tell me what their diagnosis was and I had to go to the dealer I bought it from. The car is still in warranty. They refuse to tell me any info all while being incredibly rude to me on the phone. This place refused warranty work as all they care about is quick money. Worst experience ever. More
by 20ddilyard
Employees Worked With
Will Williams
November 07, 2024
Great service! Willie is personable and very helpful regarding maintenance needs for my vehicle. I have brought my car to be serviced since purchase. Well worth the Willie is personable and very helpful regarding maintenance needs for my vehicle. I have brought my car to be serviced since purchase. Well worth the investment! More
by ProfessorMom
Employees Worked With
Will Williams
