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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
191 Reviews

191 Reviews of Ken Ganley Kia Clarksburg - Service Center

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November 06, 2023

The dealership is clean and the everyone is very friendly. Ron took care of all my questions from the time I walked in the door to this day. I can call him anytime. I am very happy with everything t More

by Gonzalez.noelr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cedeno
Nov 08, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2023

Easy to work with and this our third Telluride we have purchased from this dealership. More

by ajleeper62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Heldreth
Nov 06, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 06, 2023 -

ajleeper62 responded

Very happy with our 2024 telluride . So beautiful thanks to Travis and ken ganley Kia making it possible

November 01, 2023

The dealership was a great way to search for a new car while gaining some knowledge on some great models. More

by Finnlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Ken Ganley Kia Clarksburg responded

Hi Finnlove, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2023

Scheduling appointment was easy and prompt. Detailed list of what was checked and the results were given individually. Car was inspected for new sticker Complimentary fluid refills provided. Al More

by janusrules59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately I did not think to write down other names but each individual was definitely a 5+
Oct 12, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2023

Came in for an oil change. Got an oil change in a timely manner. That’s all I ask More

by Dorrall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 12, 2023 -

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2023

When my engine came in it didn't take long to put it in my car it just took a long time to get the engine More

by patriciamccall417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogina in service
Sep 11, 2023 -

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 06, 2023

Great place and there service department is awesome I would highly recommend to anyone out there More

by babarker1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2023

Waited 2 weeks for call that my tire had came in, finally I called and asked. They said it arrived (but nobody had called us). When talking to Service, Parts, etc., you have to be transferred multiple times More

by Rexann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Ken Ganley Kia Clarksburg responded

Hello Rexann, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

They were very professional and curtious , I was very pleased with them and everything they done. More

by stephwarner75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Ken Ganley Kia Clarksburg responded

Stephwarner75, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Clarksburg.

July 27, 2023

Very clean friendly people quick at fixing your needs and checking everything you ask for More

by Tina047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!