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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
196 Reviews
Call Service Center (304) 832-3938

196 Reviews of Ken Ganley Kia Clarksburg - Service Center

Sort by
February 13, 2024

Amazing service highly recommend to anyone. Will definitely be coming back. Logan Mike Greg and Regina were amazing. More

by spdoyle53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Greg Mike Regina
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Feb 16, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Clarksburg

February 13, 2024

Good service, washed car, shorter waiting time than expected. The only thing, I would change is to have sick employee, go to garage or to bathroom to cough and spit phlegm in the trash can. More

by Nikkifranks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 16, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 12, 2024

Happy with my service today . Appreciate the free oil change getting today that was owed to me. I love my sportage More

by Judie0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Holepit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are so pleased you enjoyed your visit to Ken Ganley Kia Clarksburg! We look forward to your next visit! Take care!

February 12, 2024

The Service Department was very nice, helpful and able to resolve my issue quickly and efficiently. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Knapp
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Feb 14, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2024

Ken Ganley Kia has been super helpful since the day I bought my car. Any question I have are answered and they go the extra mile to help their customers. I've never had a bad experience. More

by Jenlstackpole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of those in the service department including the techs have been great!, Ron Cedeno
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Feb 14, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Clarksburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2024

Always an easy day here at Ken Ganley service department. Great team here, quick and easy to communicate with. More

by cre8nunity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service team members
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Feb 14, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Clarksburg!

February 10, 2024

Friendly service with a smile. Worked in with a days notice. I felt welcome there. More

by Brennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Krafft & the kind lady (? Sales Manager?) who happily worked with me after hours the day before to learn what recalls were on my vehicle & fit me in quickly.
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Feb 12, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2024

Their customer service department is always very friendly and helpful. Regina is a great representative of your customer service department. She does an excellent job as manager. More

by jeanniecarpenter24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 10, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 08, 2024

Always an exceptional experience at Ken Ganley Kia! Their communication is on point and keeps you in the loop during the entire service. Highly recommend! More

by roseaisner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Feb 10, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2024

Excellent service. Always very fast and informative! They never disappoint. Also love the fact that they wash the car More

by Becky D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Showalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Ken Ganley Kia Clarksburg responded

Hi Becky, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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