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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
191 Reviews

191 Reviews of Ken Ganley Kia Clarksburg - Service Center

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May 21, 2025

Fast and friendly service every time we stop in there for routine maintenance on our 2024 Kia SORENTO. More

by tinamj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I had marked on my calendar that I had an oil change/maintenance appt at 9 am they didn't have me on thier schedule but promptly took care of me. Service department is always nice and finishes in More

by alabenne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Ken Ganley Kia Clarksburg responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 16, 2025

This dealership runs like a well oiled machine. We were satisfied every single time they serviced our hybrid. More

by Hudsonsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Very efficient and nice to the customers. In and out in the time they told us. More

by Rsgj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Ken Ganley Kia Clarksburg responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Young guys in the service department are dismissive, rude , arrogant and disrespectful. They won't listen to anything the customer tries to say and you simply can't get your vehicle serviced properly or your More

by Forte22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
logan krafft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler/mechanic .
May 10, 2025 -

Ken Ganley Kia Clarksburg responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

More
April 30, 2025

I brought my vehicle in to be inspected. I had an appointment, staff was very friendly and helpful. They put.my plates on for me, very nice and courteous I would recommend the dealership and More

by Pjackson815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Clarksburg. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

April 29, 2025

Great service, fast and a great dealership to deal with all around and will go out of their way to make you satisfied. More

by ryankkinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2025

From the phone call to schedule a service appointment for an oil change until my key was handed back to me everyone was friendly and efficient. More

by Twila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Ken Ganley Kia Clarksburg responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Went above and beyond to get me into the new Kia I wanted and the service is excellent. More

by ncrites59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2025

Always a great experience, friendly and professional. We had a new engine put in my wife’s car 2 years ago and it has been great!!!!! More

by Tedchristian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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