Ken Ganley Kia Boardman

Very disappointed with service department. My Kia was grandfathered under a warranty which was bought new by my father in 2006. Each time I take it in for servicing I feel this has to be explained each grandfathered under a warranty which was bought new by my father in 2006. Each time I take it in for servicing I feel this has to be explained each time, and is not fully taken seriously. This last time takes the cake. I work very hard- 12 hour shifts -many days a week. My husband was kind enough to take my car into dealership for me when he was done working also. They found multiple things wrong, and low and behold not under warranty anymore. What i thought was just great was they changed my oil charged my husband 35 dollars when clearly in my window (probably where they replaced their sticker) was my very recent Jiffy lube sticker with my oil change. This is crazy! and unprofessional. I will not bring my car back. I will not buy my next car from this dealership, and when someone stops me and says "hey do you like your Kia?" I will say yes but do not buy it in boardman or use there services. Really I have given them many chances, and sti9ll not happy. More

Quoted price from melanie, subsequent phone call made to her to accept price. When arrived to purchase was told melanie was "busy" and cj would not honor price quoted her to accept price. When arrived to purchase was told melanie was "busy" and cj would not honor price quoted More

Due to the high pressure sales tactics, this was one of the worst experiences of my life. Went in for a test drive and ended up buying a car I didn't want because salesman was relentless and a master at h the worst experiences of my life. Went in for a test drive and ended up buying a car I didn't want because salesman was relentless and a master at his craft. Be very careful with the numbers and dollar figures they give you and bring your own calculator. This is a dealership where the saying "Let the Buyer Beware" truly applies. More

Taylor of Kia is a great dealership. My Salesman Alesio was straight, to-the-point, honest, and fast. The dealership had ample inventory of the car I was looking for (Forte). Alesio qualified us and got was straight, to-the-point, honest, and fast. The dealership had ample inventory of the car I was looking for (Forte). Alesio qualified us and got to the test drive in a very timely fashion. I did not know if or when I would be purchasing a car, but I left with a great interest rate, warranty, Customer Service experience, and a car that I LOVE. Also, they were more than fair when discussing trade-in and pricing. If you are intested in getting the most for your money, you need to stop by Taylor of Kia and absolutely ask for Alesio, as you won't be sorry. More

Typical car salesman bait and switch, quoted us a car that was not the model we wanted. Got past that hurdle, The interest rate the salesman quoted us was not the interest rate that the finance manager h that was not the model we wanted. Got past that hurdle, The interest rate the salesman quoted us was not the interest rate that the finance manager had? Terms of loan were not even close to what we had asked for. Very deceiving and wasted two days dickering with these clowns. Really wanted a new Kia, went to another dealership to make our purchase. More