Back

Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
119 Reviews

119 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
October 16, 2023

Experience at Ken Ganley was very good. People were friendly and helpful. Very nice place. More

by Blange0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2023

Fantastic attention to detail and the willingness to make sure everything is taken care of properly. More

by ThePrucha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Lowe
Oct 13, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2023

They make sure you get a vehicle. They work hard to get you financing. They service your vehicle when it is convenient for you. More

by Jacksonmachine8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica lowe
Oct 11, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2023

Great people, great service. I really enjoyed my experience here. Getting my vehicle serviced was fast and convenient, plus great complimentary hot dogs! More

by Dankeo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh
Oct 09, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 05, 2023

You took 34 days to fix my vehicle. Were rude and unhelpful. Only when I had physically come in to talk about my vehicle did anything happen. You left me without a vehicle for over a mo More

by Jussie05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle, Jamie, Justin and whichever manager was working on Thursday September 28th, Craig Fountain
Oct 07, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 15, 2023

Jamie was very helpful and throughly explained everything that was going on. She did a fantastic job! More

by Misswelk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 19, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

Jaime is an excellent service advisor I appreciated her providing explanation of the services provided on my vehicle. Thank You! More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 15, 2023 -

Ken Ganley Kia Alliance responded

Hello Elizabeth, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

Marcus and his Service Team does an excellent job every time I bring my car in for service. They are extremely professional and courteous. I always enjoy their friendly service !!! More

by mrmcareer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
May 29, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2023

The people are very friendly and helpful. My advisor, Jaime was very kind and attentive. The visit went smoothly. More

by rn04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
May 29, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2023

Great service as always! Rachelle is so knowledgeable and takes great care of me every time! They get me in and out so quick for oil changes. The technician Cory drove my car More

by Angie I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
May 15, 2023 -

Ken Ganley Kia Alliance responded

Hi Angie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
9
...