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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
114 Reviews
Call Service Center (234) 277-6158

114 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
October 30, 2023

Everyone is very nice and helpful. Prices within reason and don’t try to sell you anything you don’t need More

by Sherryleeharsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with service
Report | Print
Nov 02, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2023

I love their service department. They do quality work at a fair price. The waiting area is quite nice, too. More

by Ree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 28, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Alliance! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 24, 2023

The service at Ken Ganley for my Escalade was pleasant, efficient, and timely. I recommend them as a dealership for both sales and service. More

by egibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fountain
Report | Print
October 20, 2023

Great service Always friendly Love my car. I will return when it is time for a new car More

by Wwhitl67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fountain, Amanda Christy, Dan Kelly, Kenneth Robinson, Drew Morris, Garrett Bentley, Thomas Welsh
Report | Print
Oct 22, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 16, 2023

I moved from Arizona and found that this KIA dealership is just like my previous one. They take care of their customers with the same care as Arizona. More

by schnauzers73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Oct 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2023

Experience at Ken Ganley was very good. People were friendly and helpful. Very nice place. More

by Blange0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Oct 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2023

Fantastic attention to detail and the willingness to make sure everything is taken care of properly. More

by ThePrucha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Lowe
Report | Print
Oct 13, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2023

They make sure you get a vehicle. They work hard to get you financing. They service your vehicle when it is convenient for you. More

by Jacksonmachine8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica lowe
Report | Print
Oct 11, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2023

Great people, great service. I really enjoyed my experience here. Getting my vehicle serviced was fast and convenient, plus great complimentary hot dogs! More

by Dankeo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh
Report | Print
Oct 09, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 05, 2023

You took 34 days to fix my vehicle. Were rude and unhelpful. Only when I had physically come in to talk about my vehicle did anything happen. You left me without a vehicle for over a mo More

by Jussie05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle, Jamie, Justin and whichever manager was working on Thursday September 28th, Craig Fountain
Report | Print
Oct 07, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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