Ken Ganley Kia Alliance - Service Center

You did a software update and now nothing electronic works in my car. Clock navigation system Radio, not happy works in my car. Clock navigation system Radio, not happy More

Bought our Kia Sorento in February and the sales department was ok. Took it back for our first oil change and the service manager was incredibly rude to my husband, giving us dirty looks, and annoye department was ok. Took it back for our first oil change and the service manager was incredibly rude to my husband, giving us dirty looks, and annoyed that we simply asked if they had an idea how long it would take (not rushing them at all, we just had our 10 month old daughter with us and were trying to plan). Will not be coming back for any other service. More

Everyone and everything was great! Jaime always takes care of us. Great service and parts depts. Jaime always takes care of us. Great service and parts depts. More

I had 3 recalls and they completed all of them in a timely manner. Very friendly service department. timely manner. Very friendly service department. More

Was told that she would let me know about tires and brakes, still waiting! Said computer was not functioning properly. brakes, still waiting! Said computer was not functioning properly. More

They were very courteous and quick with the service I requested and the price was very reasonable requested and the price was very reasonable More

I’ve always have had pleasant customer service from the service dept since I bought my car in Aug 2022!! It took a little longer then I was first told, but the guy who was helping me let me know what was service dept since I bought my car in Aug 2022!! It took a little longer then I was first told, but the guy who was helping me let me know what was going on. I had a recall for the “brake booster”, I believe it was called, taken care of on my 2023 Kia Sportage, and an oil change. They offer free drinks and snacks to their customers while you are waiting. More

I would highly recommend Ganley Kia. The service department has appointments start right in time and Jamie was very professional, helpful, and friendly. My car was swept out and washed a The service department has appointments start right in time and Jamie was very professional, helpful, and friendly. My car was swept out and washed after my oil change. More

I had great service at Ken Ganley service department. The service advisor Lindsey Friend Was great informative and kept me updated on my vehicles service. I appreciated your service. The service advisor Lindsey Friend Was great informative and kept me updated on my vehicles service. I appreciated your service. More

The service was prompt and the service manager kept me informed. I appreciated the car wash! informed. I appreciated the car wash! More