Ken Ganley Kia Alliance - Service Center
Alliance, OH
124 Reviews of Ken Ganley Kia Alliance - Service Center
The work performed was fine, except for the tire rotation performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed a performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed air on the day of my appointment, but I knew my tires needed rotated, so naturally, I figured my tire pressure would be adjusted, because of the two pound difference front to back on my Seltos. They weren’t. As I drove away, I checked my pressure. Pressures were the same on the tires, but the readings were reversed front to back. So, I stopped at the Getgo, and adjusted the tire pressure myself. Ganley’s inspection covers all points except tire pressure. Why? More
Very kind, knowledgeable! Explained everything and helped me get the best deal! Thank you much! Explained everything and helped me get the best deal! Thank you much! More
I went in for warranty work. The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They t The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They took the car in at the scheduled time and kept me appraised of the progress. They even washed and dried the vehicle More
Dealer - ship service was about as just near as good a service I ever I had service I ever I had More
The warrantee service rendered by Steve was extraordinary. Cat say enough good things. Pleasantly surprised by Ganley generously covering our parts. Kindness and professionalism specically by S extraordinary. Cat say enough good things. Pleasantly surprised by Ganley generously covering our parts. Kindness and professionalism specically by Steve was e xceptional More
Josh Davis and the Staff were so eager to help me as I had to leave my car due to a recall. They had a courtesy car ready for me. The service department kept me in the loop as they awaited the part to a had to leave my car due to a recall. They had a courtesy car ready for me. The service department kept me in the loop as they awaited the part to arrive. Definitely a great dealership. More
Brought my car in for service walked to the showroom and saw a new Soul I was pretty sure my wife would like. They told me to drive it home for my wife to see while my car was being serviced. She liked it, saw a new Soul I was pretty sure my wife would like. They told me to drive it home for my wife to see while my car was being serviced. She liked it, the deal was acceptable and we bought it. More