Back

Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
113 Reviews

113 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
January 05, 2025

Very kind, knowledgeable! Explained everything and helped me get the best deal! Thank you much! More

by Sdesarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

January 04, 2025

I went in for warranty work. The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They t More

by rickjsimmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Dealer - ship service was about as just near as good a service I ever I had More

by Ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

The warrantee service rendered by Steve was extraordinary. Cat say enough good things. Pleasantly surprised by Ganley generously covering our parts. Kindness and professionalism specically by S More

by dscannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the kind review! We appreciate you! Let us know if you need anything in the future! Happy Holidays!

December 03, 2024

Josh Davis and the Staff were so eager to help me as I had to leave my car due to a recall. They had a courtesy car ready for me. The service department kept me in the loop as they awaited the part to a More

by Mrs. Pol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Brown and Christy in the Service department.
Dec 05, 2024 -

Ken Ganley Kia Alliance responded

Thank you for the nice review! We appreciate you and are here to help! Let us know if you need anything in the future! Take care!

December 02, 2024

The staff is very friendly and professional. Good communication every time. The building is always very clean. More

by jackiemo48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 03, 2024 -

Ken Ganley Kia Alliance responded

Thank you Jackie!! Come see us again! Take care!

October 28, 2024

Excellent service fast and efficient very courteous and plenty of coffee to drink got a fast appointment More

by quietsuzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 02, 2024 -

Ken Ganley Kia Alliance responded

Thank you for letting us know how we did! We are always here if you need anything in the future! Hope to see you again! Have a a great day!

October 21, 2024

Very friendly, fast and explained every thing they did. Went over all of the paperwork and washed my car! More

by tracybaus806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 25, 2024 -

Ken Ganley Kia Alliance responded

Thank you Tracy for the nice review! Please let us know if you need anything in the future! Have a wonderful day!

October 17, 2024

Brought my car in for service walked to the showroom and saw a new Soul I was pretty sure my wife would like. They told me to drive it home for my wife to see while my car was being serviced. She liked it, More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.J. Kukura and John Stewart
Oct 19, 2024 -

Ken Ganley Kia Alliance responded

So happy to hear you had a great experience here at Ken Ganley Kia Alliance! We appreciate you! Have a wonderful day!

October 07, 2024

Everyone is always very helpful and friendly. I appreciate that they take the time to answer all my questions and concerns. More

by tinapowers1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Brown
Oct 12, 2024 -

Ken Ganley Kia Alliance responded

Hi Tina. So happy to hear you had a great visit with us! Please let us know if you need anything in the future! Hope to see you again. Take care!