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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
118 Reviews

118 Reviews of Ken Ganley Kia Alliance - Service Center

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June 30, 2022

I would not bring your car here to be worked on, you have a 50/ 50 chance of getting someone who is actually gona fix what is wrong and if they do fix the problem good luck after because that's all they do More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You know who you are
Jun 30, 2022 -

Ken Ganley Kia Alliance responded

Rick - We take pride in the work we perform for our customers. I'm very sorry to see this feedback and to hear that you had a poor experience with our service team. I would be grateful to speak with you directly and learn more about what happened here. I won't be able to find your contact information without a last name, so please give me a call. Thank you, James Clark - Managing Partner - 330-680-4507

June 27, 2022

Everything went really well with my service and the people were very helpful and friendly. Shelby was a blessing. More

by jblyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Jun 27, 2022 -

Ken Ganley Kia Alliance responded

Woohoo! We are thrilled to hear everything went seamlessly during your service experience at Kia of Alliance. Shelby will definitely appreciate the shout-out! Safe driving.

June 18, 2022

Customer service was very friendly and helpful. Will definitely go back if I have any issues with my car. More

by Crystepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby in Service Dept.
Jun 20, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

May 29, 2022

Excellent service. Friendly helpful staff. Excellent service department. Comfortable waiting area complete with beverages and snacks More

by Jennifer1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Summers
May 31, 2022 -

Ken Ganley Kia Alliance responded

Jennifer, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

April 17, 2022

Shelby was nice and very polite,the service tech was also polite and he answered all my questions professionally. Also,the dealership even washed my car! That's great service! More

by Rman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby and the service tech Tim leishman!
Apr 18, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are so glad to hear that Shelby delivered such a successful service experience. Drive safely, and we hope to see you back at Kia of Alliance!

March 19, 2022

Everyone was so nice. They even washed my car in and out. I only went in for a oil change.they had coffee and other drinks along with snacks. I was delighted with their c More

by durbinrosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 20, 2022 -

Ken Ganley Kia Alliance responded

Rosemary, it was truly our pleasure to take care of your service needs and return your vehicle to you sparkling clean. We're so pleased to hear that we made your wait a comfortable one, and we hope next time you require maintenance, you'll stop by Kia of Alliance again!

Mar 20, 2022 -

durbinrosemary responded

I will have all my service done at Taylor Kia of Alliance

July 17, 2019

Oil change WE WERE VERY PLEASED WITH OUR LAST VISIT RECENTLY TO THE SERVICE DEPARTMENT FOR OUR SHEDULED OIL CHANGE . THEY WERE VERY PROMPT AND COURTEOUS. THEY More

by Vivian123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROGER
January 20, 2019

Kia of Alliance is awesome! Everytime I have brought my car in always friendly kind and caring employees I am leaving happy from the service on my car I couldn't ask for better More

by kiaofalliance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bowser , Craig Fountain, Amanda Christy
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