Back

Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
113 Reviews

113 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
November 23, 2022

Amazing service! !! Wonderful experience! Clean environment! Great amenities!!! Jamie was wonderful and kept me up to date! 10/10 recommend More

by stewart.marcus26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Nov 23, 2022 -

Ken Ganley Kia Alliance responded

We are pleased to earn your 5-star review! Jamie is a great asset to our team here at Ken Ganley Kia Alliance! We wish you a great rest of your day and hope to see you in the future!

November 09, 2022

Just had car in for oil change. Jaime squeezed us in as it was our only day off. Checked car over. Suggested new front windshield wipers to which we agreed. Car washed and swept out More

by Susun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Nov 09, 2022 -

Ken Ganley Kia Alliance responded

Thanks for sharing your experience! We're thrilled Jaime provided attentive service that accommodated all your maintenance needs. Many safe and happy miles from everyone at Kia of Alliance!

September 28, 2022

The service department was friendly and very helpful. The sales department was also helpful and answered all my questions. More

by jblyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I can’t remember their names and I’m not sure where my paperwork is to double check.
Sep 28, 2022 -

Ken Ganley Kia Alliance responded

Thank you for this lovely review of Kia of Alliance! We appreciate your business!

July 29, 2022

I was totally impressed with friendliness and service. After buying my Kia I was worried about dealing with a new dealership. More

by Sassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 01, 2022 -

Ken Ganley Kia Alliance responded

Thanks for your glowing review! We're so glad our team welcomed you with courteous and quality service that's earned Kia of Alliance your confidence. Until next time!

July 10, 2022

Easy to make appointment for oil change. Friendly people to deal with. Kept me informed about how things were moving. Car was done in reasonable amount of time. Care was clean inside and out More

by dweezlerussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Fountain, Dan Kelly
Jul 11, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

I would not bring your car here to be worked on, you have a 50/ 50 chance of getting someone who is actually gona fix what is wrong and if they do fix the problem good luck after because that's all they do More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You know who you are
Jun 30, 2022 -

Ken Ganley Kia Alliance responded

Rick - We take pride in the work we perform for our customers. I'm very sorry to see this feedback and to hear that you had a poor experience with our service team. I would be grateful to speak with you directly and learn more about what happened here. I won't be able to find your contact information without a last name, so please give me a call. Thank you, James Clark - Managing Partner - 330-680-4507

June 27, 2022

Everything went really well with my service and the people were very helpful and friendly. Shelby was a blessing. More

by jblyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Jun 27, 2022 -

Ken Ganley Kia Alliance responded

Woohoo! We are thrilled to hear everything went seamlessly during your service experience at Kia of Alliance. Shelby will definitely appreciate the shout-out! Safe driving.

June 18, 2022

Customer service was very friendly and helpful. Will definitely go back if I have any issues with my car. More

by Crystepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby in Service Dept.
Jun 20, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

May 29, 2022

Excellent service. Friendly helpful staff. Excellent service department. Comfortable waiting area complete with beverages and snacks More

by Jennifer1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Summers
May 31, 2022 -

Ken Ganley Kia Alliance responded

Jennifer, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

April 17, 2022

Shelby was nice and very polite,the service tech was also polite and he answered all my questions professionally. Also,the dealership even washed my car! That's great service! More

by Rman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby and the service tech Tim leishman!
Apr 18, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are so glad to hear that Shelby delivered such a successful service experience. Drive safely, and we hope to see you back at Kia of Alliance!

...
11