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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
118 Reviews
Call Service Center (234) 277-6158

118 Reviews of Ken Ganley Kia Alliance - Service Center

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February 22, 2023

Ken Ganley KIA Alliance is GREAT! Setting a service appointment is smooth and easy in just a few short minutes online. The staff courteous, meticulous and very accommodating when it' More

by J.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 25, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

February 18, 2023

Rachelle has been wonderful! The Kia process to get out problem resolved is a huge disappointment, however that’s not a reflection of Rachelle’s job. More

by natalie.williams
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
Report | Print
Feb 20, 2023 -

Ken Ganley Kia Alliance responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Feb 20, 2023 -

natalie.williams responded

Your dealership isn’t the problem at all! It’s Kia as a whole. Again Rachelle did a great job!

February 17, 2023

Jamie was my service contact. She was very polite and helpful. She took care of my issue with my car. More

by William Sprankle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 19, 2023 -

Ken Ganley Kia Alliance responded

Hi William, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

Rachelle did a great job, she was super wonderful to work with and I will definitely recommend this dealership to family and friends! More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Report | Print
Feb 19, 2023 -

Ken Ganley Kia Alliance responded

Hi Kelsey, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 17, 2023

The staff is very friendly and knowledgeable! !! And we love how they wash our car for us too lol More

by mlake614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fountain, Amanda Christy, Dan Kelly, Kenneth Robinson, Drew Morris, Garrett Bentley, Thomas Welsh
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Feb 19, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Alliance

February 15, 2023

Very attentive and advice was great. Will return to Ken Ganley. Have 2 newer Kia's that need attention. More

by Ohioapple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kelly
Report | Print
Feb 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2023

I always feel important no matter what my vehicle needs. It is very nice to see women in a very prominent "mans" position. The service professionals talk to me normal and make me feel like my vehicle is im More

by Pinkbee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 14, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2023

I had nothing but a great experience with everyone from the salesperson, finance, and service More

by densinger78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie lowe
Report | Print
Feb 13, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2023

The office ladies were extremely helpful and extremely nice. Great customer service.every time I’ve been there More

by Susancrean.sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie lowe
Report | Print
Feb 11, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2023

Friendly, communicative and informative I bought my car from the Ganley location in Medina but because I live in Alliance I am getting my routine maintenance at the Alliance dealership I’m glad it’s now pa More

by Robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 09, 2023 -

Ken Ganley Kia Alliance responded

Hi Robb, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! We look forward to your next visit! Take care!

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