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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
143 Reviews

143 Reviews of Ken Ganley Kia Alliance - Service Center

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September 01, 2025

Kia Alliance was friendly, timely, great work & returned car clean, would recommend for future service!! More

by leyda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Ken Ganley Kia Alliance responded

Thank you for the great 5 star review! Please let us know if you need anything in the future!! Have a wonderful day!

August 29, 2025

Great service, great experience. I will most definitely be back to have the rest of my maintenance needs More

by notchjonsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2025

Awesome knowledge. Understanding, friendly and will continue coming to alliance. Telling everyone I know to come get a new car. More

by Ladyannod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Rykalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

I love my brand new Kia Soul. Was in today for my first oil change. More

by bunny091657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear you love your new car! You let us know if you need anything in the future and remember..."We wanna see ya in a Ken Ganley Kia!" Take care!!

August 18, 2025

Friendly staff. Keeps you updated on service of your vehicle. Informs you of any problems with vec. Reminders for your appointment More

by bvroman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the great review! Please let us know if you need anything further! Have a great day!

August 16, 2025

I needed a regular service oil, etc job. This typical service returned a car that was washed & looked like new! My service contact was Brent Steed who immediately provided contact informa More

by carolmcadow818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Ken Ganley Kia Alliance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2025

This dealership is very nice. Offered free snacks and drinks while I waited. Very kind employees. More

by Emmy.luvbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2025

In addition to my Kia I have a Toyota. I feel that the customer service is better at Ken Ganley Kia than my Toyota dealer. I liked the friendliness & politeness of Steve, who I dealt wi More

by Carolkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Alliance. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2025

It’s very clean and the technicians and sales man are very professional and help with your needs More

by davenport_austin95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! Hope to see you again! Have a wonderful day!!

August 07, 2025

The guys who worked on my car did a great job in a timely manner. It went quicker than I thought. Brent the service manager kept me informed throughout the whole process. I was offered a courtesy ride to my More

by etravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please let us know if you need anything in the future! We appreciate you! Take care!

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