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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,031 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,031 reviews

February 26, 2025

Overall, I really enjoyed my experience at the dealership and working with Daniel Crites. He was super helpful, supportive, and made the process smooth and stress-free. I also appreciated that the branch man More

by ladersara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Costa, Dan Crites
Feb 28, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

Greeted promptly Everyone friendly, salesman was knowledgeable. Showroom clean and cherry. Would buy from this dealership again and would highly recommend. More

by Jeanne011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin (salesman), Bob 'Hudi' Hudacek, Kelly Kidd
Feb 27, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for choosing our dealership to purchase a new vehicle! We are happy to hear about your lovely experience. We look forward to seeing you again in our service department in the future.

February 22, 2025

We recently leased our third car from Ken Ganley North Olmstead. Great professional service from our salesman, Bobby. He was very friendly, took time to answer all our questions and a good businessman. More

by Asatisfiedcustomer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Bobby Ross, Kelly Kidd
Feb 24, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you so much for your positive comments about Ken Ganley Honda North Olmsted! Thanks again for the recommendation, and have an amazing day!

February 22, 2025

I have had several experiences with Ken Ganley Honda through the purchase of 2 Accords and several service appointments. Every interaction has exceeded my expectation. I would rate my experiences with More

by pjmcintyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Feb 26, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

Our service advisor Wendy is the best! ! She is kind, helpful and excellent customer service. More

by Leonidas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Michael Landino
Feb 23, 2025 -

Ken Ganley Honda North Olmstead responded

Hello Leonidas, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

I was disappointed to find out that the promised (2) oil changes had an expiration date. I change my oil when my car tells me to and I had to pay for my second oil change that I thought was going to include More

by ellenelayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Feb 23, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 19, 2025

Mike Landino was very helpful throughout the entire process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputati More

by kmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Feb 21, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Thank you, and have a fantastic day!

February 18, 2025

Great fast service and excellent customer service! Thank you so much Wendy for all your help! More

by Togilvie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Feb 21, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

Matt Phillips is an energetic and knowledgeable person. I believe he will work hard for me as issues arise. Tim the Sales Manager was responsive to my budgetary needs. Mike the Finance Manager explained al More

by Paul Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Costa
Feb 20, 2025 -

Ken Ganley Honda North Olmstead responded

Hello Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2025

The number of people visiting Ken Ganley Honda and driving away with congratulations on their new Honda speaks volumes about the dealership's commitment to customer satisfaction. Thank you for making More

by Alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Maier, Bobby Ross, Michael Landino
Feb 19, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Alan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Honda North Olmsted. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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