Ken Ganley Honda North Olmstead

I had a 2:00 appointment and they took me a bit earlier. They thoroughly explained what the service included and approximately how long the wait would be. Aiden was very polite and helpful. Nice clean restr They thoroughly explained what the service included and approximately how long the wait would be. Aiden was very polite and helpful. Nice clean restrooms and guest waiting area with complimentary beverages and snacks. More

Tiffany and Mike were super helpful when getting me set up with a new car after mine was totaled. up with a new car after mine was totaled. More

Everything went as expected. My oil change was free which only added to my pleasure today. My oil change was free which only added to my pleasure today. More

All staff was not polite and Customer service. The one lady act like she couldn’t help me because the other lady had my car information. She act like she couldn’t answer a question. She said she h The one lady act like she couldn’t help me because the other lady had my car information. She act like she couldn’t answer a question. She said she has your paperwork very rude. More

Wendy is always professional when dealing with customers. She explains things well about what to expect. You feel very welcomed there! She explains things well about what to expect. You feel very welcomed there! More

Repairs completed quickly and professionally I don’t mind driving a longer distance for good service mind driving a longer distance for good service More

Great customer service from my salesman Ethan, who was patient, knowledgeable and professional. Highly recommend contacting him for your new car needs. patient, knowledgeable and professional. Highly recommend contacting him for your new car needs. More

Had a great experience and my sales man was on the ball . Nothing but a great experience Nothing but a great experience More

Just had my car in for some maintenance work and a recall notice. I ate next door (Olive Garden) while the work was being performed and came back an hour later to pick up my car. Very pleased with the friend notice. I ate next door (Olive Garden) while the work was being performed and came back an hour later to pick up my car. Very pleased with the friendliness, professionalism, and speed with which the work was performed. More

The people at North Olmsted are very cordial and polite and they tell you exactly what's going on. They tell you exactly what's wrong with your car what needs to be done immediately what can wait and they and they tell you exactly what's going on. They tell you exactly what's wrong with your car what needs to be done immediately what can wait and they leave it up to you what you want to get done first. They're not pushy and they don't demand that you get it done immediately. I appreciate that because I've been elsewhere and they demand that I get it done Ganley is not like that and all of the people there are very nice. More