Ken Ganley Honda North Olmstead

Have had major frustration dealing with both sales department and service department. Mistakes sometimes happen, but with this dealership I did not get the impression that my happiness meant anything department and service department. Mistakes sometimes happen, but with this dealership I did not get the impression that my happiness meant anything to them. I would not recommend this place to anyone. It's a shame really. I love my new car, just have to go elsewhere for service. More

You shouldn't have to have your car in for service after owning it for just TWO DAYS- Outrageous! The back hatch wouldn't open and I was told "Oh, we can fix that", like it was no big deal. The attitude o owning it for just TWO DAYS- Outrageous! The back hatch wouldn't open and I was told "Oh, we can fix that", like it was no big deal. The attitude of the empolyees were that they couldn't care less. I will never buy another car from Ganley. More

I was pleased with the sales person and everyone that I I was pleased with the sales person and everyone that I came in contact with. While waiting other personel asked if I was beeing waited on I was pleased with the sales person and everyone that I came in contact with. While waiting other personel asked if I was beeing waited on. Not usually the case when you go into other establishments. The only disapointment was I paid for a cleanup on the inside of the vehicle and it was not up to snuff after I got it home and started looking it over real good. I purchased a used vehicle and got a good price so I paid for the interior to be cleaned. Other than that everything seems OK. Rich More

My wife and I had a great experience dealing with Tiffany Kruzer our sales rep at Ganley Honda. Tiffany and the Ganley team went over and above to make our new car experience enjoyable. I recommend this deal Kruzer our sales rep at Ganley Honda. Tiffany and the Ganley team went over and above to make our new car experience enjoyable. I recommend this dealership, and highly recommend Tiffany Kruzer. More

Tiffany was a pleasure to deal with. She was helpful in setting up a time to meet, offering us choices in vehicles and making the buying experience one that is not typical when buying a vehicle. Tiffany setting up a time to meet, offering us choices in vehicles and making the buying experience one that is not typical when buying a vehicle. Tiffany went out of her way to make sure we had the proper vehicle of choice. She pointed out features to both myself and my wife that were important as parents of three children. The Finance Manager Marc was also very helpful. Once we had finance arranged he kept working on our behalf to see if he could make the financing even better and he did. Ganley was not the closest Honda dealership for us, in fact it is 40 minutes away but the drive was well worth it. Thanks to Tiffany, Marc and all of Ganley Honda for a great experience. I would highly recommend this dealer to anyone interested in a good buying experience. More

This is the 4th vehicle that we have purchased from Ganley. All of our experiences have been really good. We were extremely pleased with the way Tiffany worked with us. We had the feeling that she Ganley. All of our experiences have been really good. We were extremely pleased with the way Tiffany worked with us. We had the feeling that she was working for us, not just the dealership to sell a car. Tiffany was very knowledgeable about the Pilot and if we asked a question and she did not know the answer she would say "I don't know but let me find out for you". And she did. Tiffany was professional, pleasant and someone you felt you could trust. We would not hesitate to return to Ganley and Tiffany. Peggy Holland More

This is the third Honda Civic that I bought from Tiffany in the last 18 months. To say that she "rocks" is an understatement! No phony, manipulative pressure. No, wait I have to talk with the bosses-boss in the last 18 months. To say that she "rocks" is an understatement! No phony, manipulative pressure. No, wait I have to talk with the bosses-boss on this deal. Just straight up, the best price I could find in the state of Ohio. You won't be disappointed by working with Tiffany at Ganley on your Honda purchase. Now the two kids and the wifey have new Civics, so I am hopefully done for a while. I have put 195,000 miles on my 1997 Civic, and it is still running strong. Folks, these Civic's rock. All the best, Dave More

This is our second lease from Tiffany. She made the process swift and painless and was very courteous throughout the transaction. Tiffany was also very knowledgeable about all Honda cars and helped us process swift and painless and was very courteous throughout the transaction. Tiffany was also very knowledgeable about all Honda cars and helped us pick the right car and lease for us. I would certainly recommend her to our friends and family. More

I had a great experience at Ganley Honda in North Olmsted! I actually went in with a friend for her to get an oil change and knew that I needed to get out of the current car that I was in (which I ha Olmsted! I actually went in with a friend for her to get an oil change and knew that I needed to get out of the current car that I was in (which I had purchased only a year before) and get into a Honda. Everyone there was great and I feel like they really helped me a lot! More

We walked in wanting to learn more about the Pilots and left with a 2011. Great vehicle that was perfect for our growing family. Tiffany did a great job understanding our needs and putting us in the right left with a 2011. Great vehicle that was perfect for our growing family. Tiffany did a great job understanding our needs and putting us in the right vehicle at a price we could agree upon. Best Ganley experience we have had! More