Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,283 Reviews of Ken Ganley Ford Parma - Service Center
Just an Excellant place to buy a car..Great people from top to bottom..Service department is very accomadating and provides excelkant service especiLly oil changes etc.. top to bottom..Service department is very accomadating and provides excelkant service especiLly oil changes etc.. More
Ganley ford west has great service staff. Talked a little with my fav salesperson, Pam, while waiting for my car. It was a great day. with my fav salesperson, Pam, while waiting for my car. It was a great day. More
Easy In Easy Out Oil change and tire rotation was done quickly and without issues., Vehicle was completely checked with no issues noted. Battery , tires, wipers and li Oil change and tire rotation was done quickly and without issues., Vehicle was completely checked with no issues noted. Battery , tires, wipers and lights were verified More
oil change this time, as always was efficient. Service personnel were professional and courteous. Unfortunately I find the seating in the waiting room is uncom this time, as always was efficient. Service personnel were professional and courteous. Unfortunately I find the seating in the waiting room is uncomfortable for shorter people! More
Customer Service Everyone at the dealership was polite and friendly. They explained everything that need to be done in in words that I could understand. I would reco Everyone at the dealership was polite and friendly. They explained everything that need to be done in in words that I could understand. I would recommend Ganley Ford West for any car care anyone needs. More
I have had great results from my interactions with the people of this dealership. This is the second Ford Fusion Hybrid I have leased from Ganley West, and the sales and service have both been superb. I people of this dealership. This is the second Ford Fusion Hybrid I have leased from Ganley West, and the sales and service have both been superb. I am only sorry that my dealing with Ganley West will apparently end a year and a half from now due to Ford's inexplicable stoppage of the manufacturing of the Ford Fusion. I will have to go to a Lincoln dealer, I guess. More
Always good They always do a good job. The waiting area is comfortable. The people are honest and do a good job. Wish they had a full service wash even at an e They always do a good job. The waiting area is comfortable. The people are honest and do a good job. Wish they had a full service wash even at an extra cost like some of the other Ganley shops do. Don't get me wrong, the external car wash is great and complimentary with the service appointment. Much appreciated! More
Great service with a smile!Always go above and beyond Great service with a smile! Always go above and beyond expectations. Would recomend to everyone. Have been coming here for 15 years and will contin Great service with a smile! Always go above and beyond expectations. Would recomend to everyone. Have been coming here for 15 years and will continue to do so. More
While they made the necessary repairs, one of the service people quoted me 350 dollar for my exhaust but it wasn’t even looked at yet. The exhaust system was repaired by a sub contractor who only charged 120 people quoted me 350 dollar for my exhaust but it wasn’t even looked at yet. The exhaust system was repaired by a sub contractor who only charged 120. My car wasn’t even taken to the sub contractor till the day after I took it in for service so how did he know how much it was going to cost the day I had it in for service. And almost 600 dollars for labor on parts that cost a little over 150??? I will never have my car serviced there again and to be honest I probably won’t buy my next car there either. More
Very nice and quick service Very good at communicating and letting me know all about the car and what services was done on the car. As fast on fixing my car Very good at communicating and letting me know all about the car and what services was done on the car. As fast on fixing my car More