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Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,283 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,283 Reviews of Ken Ganley Ford Parma - Service Center
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February 26, 2020
OUTSTANDING CUSTOMER SERVICE Ganley had my best interest in mind from the minute my car was brought in for service and body work. Ashley in customer service was professional; know Ganley had my best interest in mind from the minute my car was brought in for service and body work. Ashley in customer service was professional; knowledgeable and very helpful. Jonathan was also very helpful and courteous. I LOVE GANLEY!! More
by JPASSAFIUME
Verified CustomerEmployees Worked With
Robert Brown, Ashley Neely
February 26, 2020
The employees at this dealership are awesome I would not The employees at this dealership are awesome I would not go anywhere else to but a car or to get it serviced. In and out ina reasonable time The employees at this dealership are awesome I would not go anywhere else to but a car or to get it serviced. In and out ina reasonable time More
by NRUNEVITCH
Employees Worked With
Mike Hamilton
February 25, 2020
Just had my car in recently, I did not appreciate how my car was left in a dirty condition. Whoever worked on my car obviously had muddy boots, and left it in a disgusting condition. car was left in a dirty condition. Whoever worked on my car obviously had muddy boots, and left it in a disgusting condition. More
by JPKINGFAN
Employees Worked With
Other Employees :
Robert Brown, Daniel Walker, Nick Seminatore, Ashley Neely
February 25, 2020
Service Visit I have my vehicle service at Ganley Ford for the last 12 plus years and really enjoy the experience. Nick has been helpful during my Service visits w I have my vehicle service at Ganley Ford for the last 12 plus years and really enjoy the experience. Nick has been helpful during my Service visits with information and assistance with my Fusion. The car is deliver on time and clean. More
by MARK3986
Employees Worked With
Nick Seminatore
February 25, 2020
Quick as possible. It was fine. As for the lower price rating below, I'm cheap that's all. I went as quick as possible. Great, great job. It was fine. As for the lower price rating below, I'm cheap that's all. I went as quick as possible. Great, great job. More
by MARKYMARK4320
Employees Worked With
His name was Robert, but not Brown. I saw his name on his arm. Got the job done quickly. Nice young man!
February 24, 2020
Oil change I had a oil change, Service is always good! I came into Ford for service on a Saturday, I didn’t mind waiting one Hour because I went to the Mexican R I had a oil change, Service is always good! I came into Ford for service on a Saturday, I didn’t mind waiting one Hour because I went to the Mexican Restaurant down the street, perfect timing More
by Sharond
Employees Worked With
Nick Seminatore
February 22, 2020
Very good Nicholas was courteous and helpful. Had very good service and done promptly, I liked that I could set up the appointment online very easily and quickl Nicholas was courteous and helpful. Had very good service and done promptly, I liked that I could set up the appointment online very easily and quickly. More
by joyceck
Employees Worked With
Nick Seminatore
February 22, 2020
I always find the Ganley dealership team to be helpful, courteous, and thorough for my service. They don't sell me services that aren't required and keep my f150 working like a fine oiled machine. It make courteous, and thorough for my service. They don't sell me services that aren't required and keep my f150 working like a fine oiled machine. It makes their service prices a true value. Service as it should be. More
by LAURIEFRANKITO
Employees Worked With
Nick Seminatore
February 21, 2020
They were all Knowledgeable and professional Team efforts were definitely noted. They emplor a sense of confidence to the customer. It has been a pleasure with every service. were definitely noted. They emplor a sense of confidence to the customer. It has been a pleasure with every service. More
by ROBERT Gallagher
Employees Worked With
Nick Seminatore, Ashley Neely
February 20, 2020
Timely I was pleased to have my car ready in even less time than I was told. Jeremy did a great job of keeping me informed about my car and the repair. Ashle I was pleased to have my car ready in even less time than I was told. Jeremy did a great job of keeping me informed about my car and the repair. Ashley was great too! More
by VF
Employees Worked With
Jeremy too!, Ashley Neely
