Ken Ganley Ford Parma - Service Center

Dave was exception, and curtious. He is very professional. He got me in and out even with my appointment; I didnt have to wait any longer then needed to!! professional. He got me in and out even with my appointment; I didnt have to wait any longer then needed to!! More

Excellent customer service from service department! Dave Moga was fantastic! Could not be happier with results!! Thank you for Dave ! Done Out in timely manner Moga was fantastic! Could not be happier with results!! Thank you for Dave ! Done Out in timely manner More

I spend wayyyyyyy more money than I would have liked to but they made my car look brand new and they were able to do everything I needed them to do. but they made my car look brand new and they were able to do everything I needed them to do. More

I was impressed with the care and time taken in checking out all the concerns I had with my car. Every issue was checked out thoroughly for me. Mr. Moga then explained all the findings to me and then showed out all the concerns I had with my car. Every issue was checked out thoroughly for me. Mr. Moga then explained all the findings to me and then showed me on my car the concerns I had which were all checked out. Mr. Moga took his time with me explaining clearly and was very friendly to deal with. I left feeling secure and happy that my needs were all taken care of and I could now feel safe and comfortable in my car. Job well done! The personal attention meant a lot to me and was much appreciated. Keep up the good work guys! Mark Mulik More

It’s was clean, the wait wasn’t long, the staff was very nice, the price was good, and overall it was a good experience nice, the price was good, and overall it was a good experience More

Service desk worker was excellent and the work done on my vehicle was great. I was actually charged less than anticipated because they said some of the work was not necessary at the current time. vehicle was great. I was actually charged less than anticipated because they said some of the work was not necessary at the current time. More

A Very professional and courteous experience, extremely fast and friendly. The service department really has it all together. I always recommend Ganly Ford for all my needs fast and friendly. The service department really has it all together. I always recommend Ganly Ford for all my needs More

Staff was not friendly. Hard to get ahold of someone, no updates. ETA kept changing. Pickup, Stood there for 30+minutes until someone acknowledged me. updates. ETA kept changing. Pickup, Stood there for 30+minutes until someone acknowledged me. More

Excellent customer service i was dealing with Ashley on a recall she kept me informed till it was complete. So I would return here for service and to purchase a vechile. recall she kept me informed till it was complete. So I would return here for service and to purchase a vechile. More

Customer Service Team was great! Paid attention to my needs and concerns. There was friendly, courteous, considerate of my time, and made sure that my needs were met. needs and concerns. There was friendly, courteous, considerate of my time, and made sure that my needs were met. More