Ken Ganley Ford Parma - Service Center

Pleasant , clean environment. Staff is friendly, kind and helpful. Service was great, quick and efficient. helpful. Service was great, quick and efficient. More

Very professional and does great work in a timely matter I alway go to this service center I alway go to this service center More

Great service experience. Would definitely trust Gabley Ford again for performing maintenance on my vehicle. Ford again for performing maintenance on my vehicle. More

After a bad experience, Ashley the new service manager has restored my faith in this deslership has restored my faith in this deslership More

Nikki has been an absolute godsend through the process of getting my car fixed and has made this whole process so easy! I’m so grateful for her getting my car fixed and has made this whole process so easy! I’m so grateful for her More

Hello,Ganley Ford West Dealership has been a great Hello, Ganley Ford West Dealership has been a great place to service my car. I have used their service several times and received excellent custome Hello, Ganley Ford West Dealership has been a great place to service my car. I have used their service several times and received excellent customer experience. Thank you! More

The service was prompt and excellent. I was kept informed of the progress, and have a clear sense of what needed to be done and approximately what it would cost. David Mogadishu was my contact person for t of the progress, and have a clear sense of what needed to be done and approximately what it would cost. David Mogadishu was my contact person for this repair. He was very thorough and professional in explaining what had been done and care that might be needed in the future. More

Got me the part I needed and even got to use my ford points, no problem. Parts dept was very knowledgeable and service was great. Will definitely be using this dealership for parts and service in the fu points, no problem. Parts dept was very knowledgeable and service was great. Will definitely be using this dealership for parts and service in the future More

Staff were friendly. I was kept informed of progress in determining what the problem was. And it was resolved the same day!!! determining what the problem was. And it was resolved the same day!!! More

Took my car in for liftgate problems. They fixed the liftgate and then I found new liftgate problems. They said i needed more parts, ordered, they installed the parts. Didn't fix the problem. They cou liftgate and then I found new liftgate problems. They said i needed more parts, ordered, they installed the parts. Didn't fix the problem. They couldn't figure out what the problem was so they just told me they're never really was a problem. Of They're was no problem then why the new parts?! I am disappointed that after "fixing" my liftgate they didn't ensure it functioned properly. I didn't think I had to tell them to make sure the part they were working on functioned correctly before completion. More