Ken Ganley Ford Parma - Service Center

I’ve been here twice for my oil change service and everybody has always been super nice and very helpful. I have no No complaints :) everybody has always been super nice and very helpful. I have no No complaints :) More

They were friendly and responsive to repairing our various recall issues. They also kept me updated on the status since parts needed to be ordered. various recall issues. They also kept me updated on the status since parts needed to be ordered. More

Dave was very helpful, great communications and support. Service was well done with no pressure. Service was well done with no pressure. More

Excellent customer service. Expedited my work. Handled Excellent customer service. Expedited my work. Handled my issue quickly. Did not pressure me into the $70 factory key retrieval that took me 25 seco Excellent customer service. Expedited my work. Handled my issue quickly. Did not pressure me into the $70 factory key retrieval that took me 25 seconds to do on my own. More

My service technician Dave, kept me informed of the whole process, really satisfied with his service and how cordial and personable he was. process, really satisfied with his service and how cordial and personable he was. More

Great customer service. Very friendly and fast. They listen to your concerns and try to address them the first time! listen to your concerns and try to address them the first time! More

We had excellent service from Ganley recently. They were very professional, kind and courteous and work was done quickly and efficient. very professional, kind and courteous and work was done quickly and efficient. More

The service writer Carlyle was very helpful in making sure that The services provided were not duplicated from a previous visit. She was professional, kind and courteous. sure that The services provided were not duplicated from a previous visit. She was professional, kind and courteous. More

We had excellent service from Ganley recently. We had assistance in wheel alignment and replacing our tires with high quality ones, just in time for the big storm! We also had the oil changed and antifr assistance in wheel alignment and replacing our tires with high quality ones, just in time for the big storm! We also had the oil changed and antifreeze added; the car has been working smoothly ever since! We are grateful to all the highly skilled and thorough service personnel at Ganley! More

From day one I've always received quality service. The customer service is excellent also. I always tell everyone about the excellent service you extend. Thank you. customer service is excellent also. I always tell everyone about the excellent service you extend. Thank you. More