Ken Ganley Ford Parma

Short and sweet I'm a bit leary of big car chains but Ganley was a huge surprise. The whole buying process took around two hours and no stone was left unturned. The c I'm a bit leary of big car chains but Ganley was a huge surprise. The whole buying process took around two hours and no stone was left unturned. The car salesman was not overly aggressive and the finance manager was very pleasant. Will definitely buy from them again. More

great place to buy a car friendly staff and managers I bought a new 2015 f350, I buy cars every 2 year's for 10 years now and by far the best dealership I worked with. I bought a new 2015 f350, I buy cars every 2 year's for 10 years now and by far the best dealership I worked with. More

Exceptional Service Just as I had done in the past when we needed a newer car, I picked up the phone and called Ruth McMurray! We have been going to Ruth and sending fami Just as I had done in the past when we needed a newer car, I picked up the phone and called Ruth McMurray! We have been going to Ruth and sending family and friends to her for over 20 years! It's hard to find someone that is honest and listens to your wants and needs while giving you the absolute best value for your dollar. This time was no different, we were looking for a Chevy Impala and she found us exactly what we were looking for in a Impala and in the price range we wanted to pay! Ruth always goes above and beyond to make sure we are completely satisfied with our purchase and for that we will always come to her when it is time for someone in our family to purchase a car! More

ruth goes the extra mile to keep everyone informed on all paperwork and finance she makes sure you are happy and at ease during all parts of the deal to keep everyone informed on all paperwork and finance she makes sure you are happy and at ease during all parts of the deal More

Very helpful . I went into this dealer just trying to buy a new car within a budget I had set. They went above and beyond to help me meet that goal. It all started w I went into this dealer just trying to buy a new car within a budget I had set. They went above and beyond to help me meet that goal. It all started with a text and moved on to meeting with several friendly people who helped through the whole process until I drove away with my FIRST Ford. They did a great job helping me after I was car shopping for a month. More

Wonderful Service We had a very satisfying experience at Ganely Ford West. It was fast and Pam was extremely knowledgable about the car we leased. She was also traini We had a very satisfying experience at Ganely Ford West. It was fast and Pam was extremely knowledgable about the car we leased. She was also training Alex. More

Broken promises They won't honor a price they quoted me just a few days ago. After quoting the price I said it was higher than a competitive quote and was first told They won't honor a price they quoted me just a few days ago. After quoting the price I said it was higher than a competitive quote and was first told by a manager they would match it then was told a couple hours later by a salesman they would beat it. Now they won't do either. I feel like I'm being played! This is not good business practice. All they have to do is beat the price like they said they would and I will be there with a check. Just got a call from the general manager who was very rude. More

Absolutely Amazing Experience Katrina was amazing, and made my experience at Ganley absolutely wonderful. I never thought buying a car would be as pleasant of an experience as it w Katrina was amazing, and made my experience at Ganley absolutely wonderful. I never thought buying a car would be as pleasant of an experience as it was. Katrina was very helpful, and worked hard to get me into the car that I wanted and at a price I could afford. I appreciate all the she did, and all the hardwork she put in to make this all possible. Everyone that I had dealt with there were absolutely wonderful. I definitely recommend buying/leasing a vehicle from here, and I recommend speaking with Katrina and going through her. She was great, helpful, and very vibrant and positive. More

Thank goodness for good friends. After a challenging experience at another dealership. A good friend referred me to Eric Walker at Ganley. Quick transaction - open and honest. Than After a challenging experience at another dealership. A good friend referred me to Eric Walker at Ganley. Quick transaction - open and honest. Thank you Ganley! More