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Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,159 Reviews
Call Service Center (877) 839-4979

1,159 Reviews of Ken Ganley Ford Norton - Service Center

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December 10, 2024

We had a very positive experience buying my daughter a newer more dependable car. I would definitely go back there again. More

by jlehman407.jl
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

December 06, 2024

Ken Ganley has done maintenance work my 2005 Mustang GT for years. My 2016 Escape is serviced by the dealer where it was purchased because I have a lifetime agreement. But when my battery failed, Brianna o More

by Bob
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob the technician
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Dec 08, 2024 -

Ken Ganley Ford Norton responded

Hi Bob, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Good service all around. Quick and easy. They do a good job. Keep up the good work. More

by wroot1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 30, 2024

GANLEY has one of the best service departments around they go out of there way to help you More

by Mutados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2024

Dan and Jeff when over and above detailing our car . Fantastic work very detail oriented More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Dan Yeager
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Dec 01, 2024 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

They got me in right a way and it took ahalf hour to do the works. More

by max17744203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Ken Ganley Ford Norton responded

Max, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2024

Great customer service. Fast and efficient. They always go the extra mile. Knowledgeable, helpful, and customer-oriented sales person too. Will use Ganley Ford service and s More

by scpangburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

November 21, 2024

Fast service and problem handled quickly. Always treat ed nicely and always great to see Desmond in the sales Dept. Would definitely recommend this dealer. More

by ACEVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 20, 2024

Great service and the employees treat customers with kindness and respect I will recommend the service department More

by Lwalkerpro.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Nov 22, 2024 -

Ken Ganley Ford Norton responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 18, 2024

The best Service Department around, Always quick, and efficient. You guys are the Best!!!! Keep it up!! More

by jkircenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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