Back

Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Painesville, OH

4.9
135 Reviews

135 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Sort by
May 01, 2020

Top in there class well trained and they know to fix cars and trucks. The 1st time very professional and understands the customer needs perfect More

by Donrieco2
Recommend Dealer
Yes
Employees Worked With
Ron Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thomas, Fred Gale, Ken Bender, Jacob Jakovlic, Bill Knauer, RJ White, Mike Zook, Brad Molyneux
May 02, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 25, 2020

Metal piece in tire Tire was replaced free of charge due to warranty that I purchased when I purchased truck and is part of the electronics warranty that was offered at t More

by Coyote82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Queisser, Mike Thomas
Apr 25, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 22, 2020

Very professional, courteous and helpful staff. Flexible with appointment scheduling. Able to assist with me regarding my questions and concerns. Would highly recommend Ganley Jeep for service. More

by Thereseh289
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the person that helped me, but he was fantastic. Very professional and helpful. Would highly recommend him.
Apr 23, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the kind words! We are happy to hear our team was able to meet your needs. We appreciate your business and look forward to seeing you again in the future.

April 14, 2020

I love the dealership and the staff. However, I wish Jeep would back their dealers with better support and solutions to the products they manufacture. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Mathew Urbas, 5-stars, Mike Thomas, Kevin R. Adams, Deanna Kirk
Apr 15, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Bryan, Although we are happy to know that you enjoy our staff and services, I am concerned to learn about any issues that have led to your three-star review. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

February 07, 2020

I’m happy that they have improved there service department. Change in people and atmosphere.The people have improved immensely. Coffee maker is pretty darn good too. More

by pmaynard50
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the ladies behind the glass windows. They were great , Kelly Maxham
Feb 08, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to share your feedback in regards to the improvements with our service department. We really appreciate your review for us and our team welcomes you back again.

December 08, 2019

I had a Great customer service experience at Ganley in Painesville. Kelly is an asset to the business. Looking forward to my next vehicle service. More

by stevemax5522
Recommend Dealer
Yes
Employees Worked With
Kelly Maxham
Dec 09, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

That is great news, Steve. Thank you for sharing. Kelly and the team will appreciate your kind review. We hope to see you again soon.

November 14, 2019

Bill is awesome when he says he’s going to do something he does it. Bill Takes care of me & my family. Great service! & Staff More

by D123
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Nov 15, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Bill who was awesome and provided great customer service. We hope to see you again soon!

November 11, 2019

Wow what a surprise had my truck in for service on Wow what a surprise had my truck in for service on Veterans Day .Being a Vietnam Veteran and waiting for my truck , Ganley Village of painesville pi More

by raywurm
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive review and rating! We are so happy to know that we were able to help you with your truck. We truly value your business and we hope that you will continue to choose us as your dealership!

October 31, 2019

The customer service here is five out of five stars nick Mcintire too amazing care of me and what is now my new car I would come back and by another car from him no problem. He really listens to the custome More

by Asher
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Asher, thank you for the positive feedback! We are delighted to know that you enjoy our customer service and that Nick was amazing during your visit. We value your business and we hope to see you again soon!

October 29, 2019

Great service,i was called daily with update,justin is the best service mgr. I have ever dealt with and i have owned over 60 vehiclesand i feel very blessed to have met him. Thank you nustin More

by Coolbreeze
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review and compliment, Coolbreeze! It was a pleasure to work with you, and We look forward to taking care of any of your auto needs in the future.

...
7
...