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Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Painesville, OH

4.9
129 Reviews
Call Service Center (440) 354-4368

129 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

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April 07, 2023

Made an Appointment was in and out with a fast oil change and tire rotation truck all washed and ready to go. More

by Jim Tekavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Jim, thank you for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Very happy customer. Great job on repair and they washed my car! Hooray. Thanks. That's all. More

by bigskym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2023

Always have been able to get an appointment at least the next day after I call. Everyone has been very nice to work with. More

by terrysze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coolidge
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Mar 31, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Terrysze, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2023

Such A good person thanks for the amazing service on my car. I highly recommend this place for anyone More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Ruby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Ruby, Lexi Estvanko
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Mar 25, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2023

A pleasure to deal with , very professional staff, kept scheduled time , ready when it was pro More

by Earls64ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

February 18, 2023

I got in quickly. Everyone was so friendly and helpful. They fixed my Jeep quickly. Even offered me a ride if I needed to leave. I’ve been to the other 2 Jeep dealers More

by Slimred777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman that initially checked me in was great, Lexi Estvanko
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Feb 20, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 16, 2023

Quick service all the time they are there to help us in all of our needs A+ service 👌🏽 More

by Marqoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
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Feb 18, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2023

I had wonderful service. Everyone was friendly and respectful. They came and checked on me in the waiting room and explained what was happening with my vehicle. Super pleasan More

by Angiedidovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge and Todd Coolidge
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Feb 14, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 06, 2023

The team at Ganley were professional and courteous. The customer waiting lounge was clean and quite comfortable More

by Raptoratf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Feb 09, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2023

The service department has failed me twice. Now I call and no response. Email no response. More

by Chris Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Cleek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Chris, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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