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Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Painesville, OH

4.9
151 Reviews

151 Reviews of Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

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February 12, 2025

Have always had outstanding service! Customer care is top notch! I highly recommend their service department.... More

by michelle.seddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch and Mark in the service department
Feb 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Michelle, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 07, 2025

The staff and the service was awesomely amazing! Everyone was extremely helpful! And they also washed my truck More

by lebren13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 25, 2025

New facility is beautiful. My salesman Todd is top notch . He made sure I got the vehicle I love and can afford. Lease mgr was knowledgeable. A friendly atmosphere. More

by perrypatty6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Roske
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

My hornet died with the cold weather. And the parts and service dept took care of everything. Especially Dannie. He was amazing. More

by Nhill12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannie Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Butch, Madelynn Miller
Jan 24, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

Best dealership in the area. Dawes boys know how to make you feel at home!Handsdown the best More

by Cchevelle396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannie Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bordelon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

This is a brand new facility that just opened in Mentor after many years in Western Painesville Township. It appears that their excellence in customer service will be continuing for a long time to come. Ev More

by fab4mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

Service was excellent. Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful a More

by mvranic19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Great service department The Workers are very friendly and helpful Service got done on time More

by bkane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Woodruff
Oct 19, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

I was there on time and they took my car into the service department , and finished the oil change and tire rotation in a timely manner. More

by klinc99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2024

Excellent facility and service. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. More

by kressterri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Woodruff
Oct 12, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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