Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

The Ritz Carlton of car dealers!! I was introduced to Ganley Village Dodge by MC Mobility to obtain a new FOB for my newly converted ramp van and a free multi-point inspection.. I am d I was introduced to Ganley Village Dodge by MC Mobility to obtain a new FOB for my newly converted ramp van and a free multi-point inspection.. I am disabled with limited mobility. Upon arrival, Adam and Todd ushered me into the waiting area with outstanding attention and grace throughout. While there, I met Ken. He was likewise attentive. During my one hour wait, I observed incredibly engaged employees coming and going. A number stopped to say hello. I truly thought I was at the Ritz Carlton. While another dealer is much closer to my home, I will be traveling the extra 20 miles to Ganley Village Dodge for my future needs. More

Full Detail on my car They did and amazing job. My car looks exactly like it did when I bought it! Highly recommend their service and sales department to everyone! They did and amazing job. My car looks exactly like it did when I bought it! Highly recommend their service and sales department to everyone! More

Service Above & Beyond This is a dealer who has broken the traditional car dealership mold for a truly great customer experience. They are pleasant, non aggressive and are i This is a dealer who has broken the traditional car dealership mold for a truly great customer experience. They are pleasant, non aggressive and are interested in having you leave feeling good about having been there. For me they took service to a new level in covering an out of warranty repair problem for a Cherokee I hadn't even bought from them and where other dealerships wouldn't help. Even a rental was provided while repairs were being done. I drove an hour + away for this experience and was definitely worth the drive! Congrats to the GM for creating a culture of happy, satisfied employees and customers! Thanks, Doug S. More

Impeccable Customer Service! I did not buy my vehicle at this dealership but chose to go there for service as it is close to my home. Adam and the guys in the service department a I did not buy my vehicle at this dealership but chose to go there for service as it is close to my home. Adam and the guys in the service department are all extremely friendly, professional, and treat you like their service to you is their number one priority. Whoever is training these guys truly knows the meaning of "Customer Service." More

Quick and Cost Effective Scheduled an appointment and I was out by 10:00 AM. Parts department fro gratis put a battery in my FOB. Exceeded my expectations. Thank you. Scheduled an appointment and I was out by 10:00 AM. Parts department fro gratis put a battery in my FOB. Exceeded my expectations. Thank you. More

Little did I know ...that when I came in for service, I'd end up leasing a new car! I was politely asked by Mike Brown if an appraisal could be done of my current car a ...that when I came in for service, I'd end up leasing a new car! I was politely asked by Mike Brown if an appraisal could be done of my current car as they were looking for more used cars for their lot. Then, I was actually handed a check from the dealership to purchase it from me. I continued chatting with Mike who was extremely knowledgeable, about a car I was interested in. Mike took his time and gave me good information with no added sales pressure and most importantly, showed me fair pricing options. The entire positive experience at Ganley Village dealership resulted in moving forward with my lease. I love my new Jeep Cherokee Limited! More

Bill went above and beyond customer service. I have purchased 3 new vehicles & 2 service contracts thru Village Dodge and will continue being a loyal customer because of Bill Whipple's service. I have purchased 3 new vehicles & 2 service contracts thru Village Dodge and will continue being a loyal customer because of Bill Whipple's service. More