Ken Ganley Chrysler Dodge Jeep Ram Mentor - Service Center

Great Service We’re very thourough and didn’t give my Jeep back until the noise was fixed. Turned out to be bad/defective swaybar bushings. Speed bumps and steep d We’re very thourough and didn’t give my Jeep back until the noise was fixed. Turned out to be bad/defective swaybar bushings. Speed bumps and steep driveway entrances really brought it out. Mike Thomas was awesome, and rode with me to hear the noise before dropping it off. Was also nice talking Jeeps with Mike. I received a rental which helped out a lot! The noise is fixed and the suspension smooth as butter. Thanks guys! More

Excellent personal service Paula was extremely helpful, professional and quick to get back to me with any any and all information I needed. Superior service!!! I would recommen Paula was extremely helpful, professional and quick to get back to me with any any and all information I needed. Superior service!!! I would recommend dealing with her off the bat, I always will. Thank you Paula!! More

Excellent The service department did an excellent job...true professionals!!! Other dealership can learn alot from them!! They went out if there way to make it The service department did an excellent job...true professionals!!! Other dealership can learn alot from them!! They went out if there way to make it truly an amazing experience!!! The best in the biz!!! More

Vehicle Recall Paula Paglio was professional, friendly, and great at her job. She was timely in letting me know that my vehicle had a recall. She did everything she Paula Paglio was professional, friendly, and great at her job. She was timely in letting me know that my vehicle had a recall. She did everything she could to give me the necessary information about my car and what steps I needed to take. Extremely helpful, she helped put my mind at ease! More

Service Paula was very professional with assisting me for my service appointment. Keep her around! I had other dealership options but because of her kindness Paula was very professional with assisting me for my service appointment. Keep her around! I had other dealership options but because of her kindness and upbeat personality, I chose to take my car to ganley. More

Oil, air filter, new tires and wheel bearing repair/replace I have been coming to this dealer for 5 years and never had any problem with the work provided. The whole service team is devoted to helping their cu I have been coming to this dealer for 5 years and never had any problem with the work provided. The whole service team is devoted to helping their customers with courtesy and friendliness in order to provide excellent service for their customers needs and alert them about necessary repairs that need attention now or shortly in the future. They are not pushy but informative with their assessments. More

AWESOME! My initial phone call to the service dept was answered by Deidra. She was very friendly, courteous and set up my appointment very professionally. The My initial phone call to the service dept was answered by Deidra. She was very friendly, courteous and set up my appointment very professionally. The day of my appointment, I was immediately greeted by Oliver. He was very courteous, professional and very helpful, and answered all my questions. I would also like to offer many kudos to Don Weiland; my most awesome-est salesman! Thank you More

Quick! Went to get an oil change and ended up finding something on the lot. From beginning to end we were there a total of 4 1/2 hours and had the best time Went to get an oil change and ended up finding something on the lot. From beginning to end we were there a total of 4 1/2 hours and had the best time with our sales guy Nick Artino. He was very efficient and professional and we could not be more pleased with our new Jeep. More

Thinking outside the box to fix situation I had an issue with my forward collision warning sensor on my 2011 Dodge Durango Citadel. The service team at Ganley Village Chrysler Dodge Jeep Ram I had an issue with my forward collision warning sensor on my 2011 Dodge Durango Citadel. The service team at Ganley Village Chrysler Dodge Jeep Ram Fiat came up with a solution that just didn’t suggest replacing a bunch of parts but one that made the most sense for solving the issue of warning lights on the dash. Their flexibility and resolve in coming up with a solution that could be cost effect but also functional was great. Keep up the great work. More

Bill Whipple is a true asset to your company. Bill Whipple understands the meaning of customer service and goes above and beyond for his customers. Bill is a true professional and has the knowledg Bill Whipple understands the meaning of customer service and goes above and beyond for his customers. Bill is a true professional and has the knowledge and experience to educate customers. Bill is asset to your customers and because of him I will continue to use your dealership for my service needs. Thank Bill I appreciate all your help. More