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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,666 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,666 reviews

August 13, 2024

I appreciate that they offer the express service. The new dealership is very nice. The service advisor did an excellent job of following up with me. More

by jperpar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Wonderful car buying experience. I will recommend them to everyone. They have a customer for life! More

by Pl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

August 10, 2024

Richie was super helpful and a really great salesman to work with. Thanks for all the help! More

by RyanPandy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie
Aug 11, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Brand new show room and service facility. The salesman (Nick Hall) was very and receptive to providing a fair purchase price. More

by fgdibbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hall
Aug 12, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy to hear you had such a positive experience with Nick! We hope to be of service to you again in the future. Best wishes, Ken Ganley Chrysler Dodge Jeep Ram Mentor

August 10, 2024

The service department is extremely helpful and friendly. They are great at giving updates and information on how to best maintain your vehicle. More

by SaraK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Sarak, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2024

This is the third vehicle I have bought from “Stan”. I couldn’t have chose a better salesman, he knows how to take care of his customers! He knows the product well and doesn’t push a vehicle on you! My More

by kenndehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2024

Félix was a great help . The patience and speed that the process was to purchase the vehicles was amazing! More

by Oscar Cortes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Santiago Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

They have always been very personable, both at the time we have needed to purchase a vehicle, as well as service department More

by egonza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Willrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! Thank you, and have a fantastic day!

August 04, 2024

Second purchase very pleased …sales and service. Informative and prompt… and knowledgeable on product and. Coverage More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2024

When myself and husband went to this dealership to look at cars, no one greeted us at all. I have a dodge challenger TA and he has Dodge challenger scat pack. Someone finally came up to us, and asked did More

by Vonetta Harris
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
n/a dont want to get him in trouble
Aug 04, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Vonetta, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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