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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,666 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,666 reviews

September 07, 2024

Newzz so building. State of the art facility same friendly efficient staff. Always a nice experience More

by Drbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Willrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

The experience was awesome, from start to finish, Tony was very helpful, knowledgeable and helpful. More

by cory.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

Justin and team made the entire experience great! One of my key fob the battery was dead had it fixed in 5 minutes. More

by Todddillon19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

Great experience, nothin short of awesome. Everyone is such a big help with the whole process More

by Jakefisher40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

Good experience. Made process as easy as possible. Salesman and General Manager even emailed after 1st visit and said let them know if I need anything. More

by jg
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Santiago Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2024

Bryan was great. Everyone was so nice. I would recommend this dealer. Lots of cars to choose from. More

by ToniZemaitis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

September 01, 2024

Beautiful facility. ..every one was very nice... Our sales person Richie was wonderful to work with so easy to talk to.. He was so far the best to work with from other More

by Steph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Steph, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Sep 06, 2024 -

Steph responded

You Welcome.

August 31, 2024

I felt Welcome warm and most of all respected . First time in my life i had no problem purchasing a vehicle More

by gabbie23ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Santiago Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

What outstanding service I received from Al and Troy. First time in their new facility and couldn't have had a better experience anywhere else. They both truly want to work with you and for you to make More

by Peggym
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

I appreciate when you pull up in your car for service, you don’t have to wait long, they take the keys, pull in the car for service! Then offer a ride home unless you plan to remain there for car. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark