Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Love!! I had a wonderful experience purchasing my new Jeep Cherokee! Everyone I came in contact with was patient, kind, and professional. I love my new car! I had a wonderful experience purchasing my new Jeep Cherokee! Everyone I came in contact with was patient, kind, and professional. I love my new car! Thanks for everything! More
good experience The people we dealt with were very personable and answered every question we had. Even after the sale I am able to reach out and get a question answer The people we dealt with were very personable and answered every question we had. Even after the sale I am able to reach out and get a question answered very quickly. I am sure we will be back to deal again on other vehicles. Troy Rossman and Rob Franks made sure it was the right deal for us, before signing any papers. They made us feel comfortable and tended to all our needs. More
Salesperson Great.....Dealership Not So Much Finance Department messed up on some of my paperwork and they tried to get my father to sign blank papers for the payoff on my trade in. The Managers Finance Department messed up on some of my paperwork and they tried to get my father to sign blank papers for the payoff on my trade in. The Managers offered help that they never followed through with. Although, I do have to say, when my car leaked (brand new vehicle) after the third attempt to fix, the dealership did make good on it, thank you Justin. For the most part I found they have terrible follow up and follow thru skills. Not just one person but many, ranging from the Finance Department to some of the General Managers. I do think that perhaps more training should be available for the new people in the financing department. The Finance person and the Finance Manager were supposed to correct issues with the extended warranty but they never followed thru. I ended up taking care of issues myself and still waiting for them to follow thru with the loan document issues on the leaky car. My salesperson, Vanni, was wonderful! With all the issues I had she tried to help as much as she could. I'm really hoping that as a first time car buyer this was just one bad experience and I can look forward to better car buying in the future! More
Service visit on Aug. 7 As always, the guys were very helpful and listened to the problems I was having with the vehicle. The only complaint I have is not with the dealer its As always, the guys were very helpful and listened to the problems I was having with the vehicle. The only complaint I have is not with the dealer itself, but rather with the fact that I have had to come in so many times for issues with the van. I am beginning to question the quality of chrysler's products. More
The best experience yet! I have bought from many different dealerships in the past fifteen years. Not one of those dealerships come close to the level of service Ganley has pr I have bought from many different dealerships in the past fifteen years. Not one of those dealerships come close to the level of service Ganley has provided for me. Never once did I feel rushed or pressured by the sales staff. I bought a dodge durango less than a year ago and just went back to buy a camaro they had on the lot. I can not say enough great things about henry and ken. They took care of me and my family. Between my boyfriend and I we have 4 vehicles that all came from ganley. Also, I take all my vehicles there for service and im always pleased!! Check them out!! More
Great people Went in with financing already approved. They weren't pushy, aggressive or heavy handed. Asked to try to beat the rate once and that was it. Easiest Went in with financing already approved. They weren't pushy, aggressive or heavy handed. Asked to try to beat the rate once and that was it. Easiest car purchase ever. Friendly staff! More
Very pleased This is a great dealership. Process was smooth and timely. They are great to work with. The Internet inquiry to final purchase was efficient and we This is a great dealership. Process was smooth and timely. They are great to work with. The Internet inquiry to final purchase was efficient and well done. It was worth the drive. More
Great service. Awesome staff. The people at Ganley Village are one of a kind. They always give the best in customer service. That is why I continue to do business with them. Great The people at Ganley Village are one of a kind. They always give the best in customer service. That is why I continue to do business with them. Great deals. Great service. That's all you can ask for in a dealership. And you get that at Ganley Village. I've bought 3 vehicles from then since 2010 while my family has bought countless others new to used. We will continue to go there for our vehicle needs. More
Quality! I recently purchased a car from village dodge, the car buying experience was like no other! The salesmen, sales manager, finance manager AND the Gener I recently purchased a car from village dodge, the car buying experience was like no other! The salesmen, sales manager, finance manager AND the General manager worked like no other dealership I've ever experience to make my experience extrodanary! I would recommend Ganley Village Dodge to every and anyone looking for Quality! A special thank you to Ken and Robert Kukwa for the awesome extrodanary experience! I LOVE MY NEW RIDE! More
Friendly and courteous! Aramis met us with a friendly helpful attitude. He was a pleasure to work with. Everyone we met and worked with were very friendly and helpful. Would Aramis met us with a friendly helpful attitude. He was a pleasure to work with. Everyone we met and worked with were very friendly and helpful. Would definitely recommend and also continue to return myself. Thank you More