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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,702 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,702 reviews

January 09, 2016

1st new car purchase in 5 years! Great experience! Great salesman and finance department to work with! The negotiations for the price of the vehicle were upfront and honest. Mike followed up with me an More

by Nuggett06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hearing that you had a “great experience" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ganley Village in Painesville, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

January 08, 2016

Bill went above and beyond customer service. I have purchased 3 new vehicles & 2 service contracts thru Village Dodge and will continue being a loyal customer because of Bill Whipple's service. More

by Jim Livengood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whipple
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Jim, we couldn’t be happier that Bill provided you with a great service experience. He is a true asset and we are lucky to have him on the Ganley Village team. We truly appreciate your continued patronage, please come back to visit anytime!

January 07, 2016

Pleasant experience! From start to finish, this was by far the most pleasant and pain free buying experience I have ever had. Troy Rossman and the rest of the Ganley Jeep More

by JayPa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsie Stanton, Richard Barron
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Ronald, hearing that you had “pleasant and pain free buying experience” is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ganley Village in Painesville, we wish you many happy miles in your new Jeep. We look forward to serving you for many years to come!

December 31, 2015

Found, negotiated, bought and drove away with exactly 6 hour Vanni was excellent. Very knowledgeable. Got me what I wanted at a better price and lower rate then I hoped for. Great truck! I will buy here More

by Sam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff, Vanni Pikus
Feb 15, 2016 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We couldn’t be happier that Vanni provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Ganley Village team. We hope you are enjoying your new truck, please come back to visit anytime!

December 30, 2015

GOOD TIMES HAD After having moved from Fla all the way to Oh, my husband and I were looking for a good experience with no hassle. I personally went to 4 different de More

by queenrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff, Dave Melaragno
Dec 30, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Ganley Village with only the best there is to offer. It’s so nice to hear that Dave and Mike helped to make your experience such a positive one. Enjoy your new vehicle and thanks for choosing Ganley Village!

December 24, 2015

New Purchase Everyone was very helpful with the purchase of my new Grand Cherokee. Special thanks to Vanni who helped me with the deal from beginning to end! More

by James64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Arnoff, Vanni Pikus
Dec 30, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for your review James64! We are so glad you were happy with your experience. Thank you for choosing Ganley Village and enjoy your new Grand Cherokee!

December 21, 2015

Could not ask for a better experience! Thanks! I had the pleasure of working with Mike Brown at the dealership and he was amazing. He actually listened to me, respected my time and opinions, commu More

by theshraders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff, Mike Brown
Dec 22, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

On behalf us all of us at Ganley Village, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Michael Arnoff, Mike Brown and the rest of the team. We will be sharing your feedback amongst our team. Enjoy your new vehicles and please come visit us again soon!

December 10, 2015

First time buyer of a BRAND NEW JEEP I wanted to take a minute and share my excellent experience at Ganley! I am 42 yrs old and I was out to buy my first brand new car. I was greeted by A More

by Christina13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerear Abder-Rahim
Dec 14, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hearing that you had an “excellent” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ganley Village for your first car purchase, we wish you many happy miles in your new 2016 Jeep Patriot. We look forward to serving you for many years to come!

December 07, 2015

Great service Everyone was very friendly, welcoming and willing to help. Don and his staff worked very hard at making a deal work for me. I would highlt recommend More

by Ladybug71681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you so much for sharing your experience with Ganley Village and Don Weiland. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Don and the team will be thrilled to hear your feedback!

December 04, 2015

Awesome Mike Brown was a joy to work with. He was very understanding, explained everything and got us the van we wanted at a reasonable price. He made us fee More

by Thevovks1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Dec 07, 2015 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We couldn’t be happier that Mike Brown provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Ganley Village team. We hope you are enjoying your new vehicle, and please come back to visit anytime!

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