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Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 323 reviews
Helpful March 03, 2021
I got the truck of my dreams and have to thank my salesman Jason for all the help! He really made it so easy for me, we worked out everything over the phone and I was in and out of the dealership in salesman Jason for all the help! He really made it so easy for me, we worked out everything over the phone and I was in and out of the dealership in under an hour. I highly recommend him! More
by LynneLewis295
Employees Worked With
Jason Biery
December 16, 2020
Excellent experience. Fair and no pressure sales tactics. Truly appreciated his authenticity and transparency in our transaction. John is truly an asset to Ganley in Aurora! Truly appreciated his authenticity and transparency in our transaction. John is truly an asset to Ganley in Aurora! More
by B.Miller
Employees Worked With
John Beaver
December 06, 2020
Awesome experience in getting my new truck. Highly recommend. Everybody I worked with was very knowledgeable and took the time to make sure I understood everything. recommend. Everybody I worked with was very knowledgeable and took the time to make sure I understood everything. More
by Dave L
Employees Worked With
Don Hull, Matt Collura, Tina Kelly, Jim Phillips
October 29, 2020
John was amazing! Very knowledgeable and courteous. Went above and beyond to assist us in our purchase while helping us get out of another car. I would recommend him to all of our friends and family. Great above and beyond to assist us in our purchase while helping us get out of another car. I would recommend him to all of our friends and family. Great experience! More
by pbrailer
Employees Worked With
John Beaver
October 04, 2020
I ordered a car part online. They canceled my order. This is not a problem if they refund the purchase. Is October 5th and no refund. I will dispute the charge. I believe this is how they handle all their bu is not a problem if they refund the purchase. Is October 5th and no refund. I will dispute the charge. I believe this is how they handle all their business. No customer service, no communication, take your money and try to screw you. More
by J
Employees Worked With
BJ Holmes, Scott Serafin, Josh Talladino, Jeff Thompson, John Leonino
August 25, 2020
Don Hull was very helpful, knowledgeable & professional. I felt very comfortable working with him. There was no pressure at all. He spend all the time I needed to learn the ins & outs of my new car. I felt very comfortable working with him. There was no pressure at all. He spend all the time I needed to learn the ins & outs of my new car. More
by susanjkray
Employees Worked With
Don Hull
February 20, 2020
Don't buy a car from them. Beware of less than professional business practices when buying a car from them. Talks a good game at first, but very difficult to get a straight ans Beware of less than professional business practices when buying a car from them. Talks a good game at first, but very difficult to get a straight answer on the availability of the car I was interested in buying as time went on. Made plans to look over & drive the car, but I wasn't prepared to have the car sold to someone else when I got there. 45 minutes there and 45 minutes back wasted. Car goes back up for sale 3 days later, so I follow up with offer to place deposit, but salesmen says the sales manager won't allow it. He doesn't trust me & says I have to commit right away. I change my work schedule and confirm my appointment time, but 2 hours later car is sold to someone else---again. At least this time I found out before leaving work. Excuses and excuses with them, but not fair treatment. They work you and everyone else to get the highest price they can, and are not ashamed of giving out type of treatment I've described. Most people would be embarrassed to deliver this type of treatment, but not them. They chalk it up to "business is business". Save yourself from wasting time with their sales tactics and just go elsewhere. More
by Now I know better.
Employees Worked With
John Beaver
