Ken Ganley Chrysler Dodge Jeep Ram Aurora

The customer service is out standing in all departments. Chris is very very helpfull on helping selecting the vehicle that fits my needs and has the best customer service i have had in years. I am very com Chris is very very helpfull on helping selecting the vehicle that fits my needs and has the best customer service i have had in years. I am very comfortable with him because he so friendly . He asks the the wright question to put you in the wright vehicle.There are times i will just stop in and have a cup of coffee and talk about fishing or family. He has become a friend of the family . He has sold my family five vechicles at a great discounted price compared to other dealers who were four to six thousand dollars more. The financing will get you the best financing possible. They are not like other dealers who make you use thier finance copy at a high rate. I will stop in at lunch to sign papers and i am out in about 10 minutes with out missing work. Matt & Holly are in the service deptment are the best. You do not have to worry about them taking advantage of you. When you take it in for an oil change you now it is going to be done not like other dealers. They get you in wright away and all you have to do is tell the milage of the vechile and they take it from there. you do not even have to look in your maintence manual to see what needs done. They check over your whole vechicle. The service charge are set at good price. Some people think a dealer would be to expensive but the are not. I have seen other dealers charge three times more. The Ganley Family are very honest people. The Grover Family More

Chris was our saleman, he was professional, friendly and polite. Directed my wife and I to a 200. Went for a test drive, looked at some figures .... "SOLD". Think we surprised him too. Chris has been polite. Directed my wife and I to a 200. Went for a test drive, looked at some figures .... "SOLD". Think we surprised him too. Chris has been informative, calls to check on us and the new car. Would and have recommended Chris and the dealershio to family and friends. The finance dept was great also. Explained all forms as we kept signing and signing. My wife is going to be looking to trade in her 300, when ready we will be calling Chris. More

My husband and I had a great experience with our salesman, Chris. He was professional, friendly and not your typical "pushy" salesman. I would recommend him to my friends and family. We will definit salesman, Chris. He was professional, friendly and not your typical "pushy" salesman. I would recommend him to my friends and family. We will definitely come back here again when we are in the market to purchase our next vehicle down the road. More

I HAVE HAD SEVERAL OF MY VEHICLES DONE IN THE BODY SHOP,AND PERSONALLY I WOULD NOT HAVE IT DONE ANY WHERE ELSE BECAUSE OF MR MONTGOMERY,AND HIS STAFF I'AM ALWAYS SATISFIED AND PLEASED WITH THE OUTCOME SHOP,AND PERSONALLY I WOULD NOT HAVE IT DONE ANY WHERE ELSE BECAUSE OF MR MONTGOMERY,AND HIS STAFF I'AM ALWAYS SATISFIED AND PLEASED WITH THE OUTCOME AND CLEANLINESS OF MY VEHICLES,WHEN THEY ARE RETURNED TO ME,HE IS THE GREATEST AND I THINK THE WORLD OF HIM. THANK YOU CORNELIUS FEDRICK More

I went into Ganley Chrysler of Aurora merely on a whim after the movies to "just look around" for either an SUV or minivan. I had been searching endlessly online for either one of them. I just kept sayin after the movies to "just look around" for either an SUV or minivan. I had been searching endlessly online for either one of them. I just kept saying my prayers for the right vehicle and the right salesman. I met him and his name is Chris Grabowski. Chris has excellent customer service skills and was never pushy or in a hurry to get the sale. He wanted to make sure we bought the vehicle we needed, not the one he wanted to sell us. So, he took the time to listen to me and the qualities we needed in a new used vehicle and I realized we needed a minivan, so Chris said he would keep his eye out for it. Chris called to tell me about a Town & Country that came in that I also happened to see and kept clicking back to on Ganley's website, but I thought we'd never be able to afford that; it's loaded and probably out of our price range. But since he saw the same one, I asked Chris about it and its' pricing because it had everything we prayed for plus some. Chris went to work with the financial team and they fought to get us a price that was within our budget and well, long story short, I drove that T&C home today and we couldn't be happier knowing that we took our time, did our research, and made sure we were comfortable with our decision. We love that minivan! It looks brand new and the porters did a great job of cleaning it up and making it shine! Excellent service all the way around! Chris helped facilitate it all and made the whole process so smooth and comfortable. We will eventually need another car in the near future and I am definitely going back to see Chris when the time comes. You should too! More

Fast, friendly,no hassles. Adam went above and beyond to find exactly what I was looking for in the vehicle of my dreams as the car I wanted was not on the lot. Love Aurora Ganley - have been doing busines find exactly what I was looking for in the vehicle of my dreams as the car I wanted was not on the lot. Love Aurora Ganley - have been doing business with them for many years! More

My parents recommended Chris Grabowski, after they had purchased a used Dodge 1500. Chris was polite, fair, courteous and trustworthy. I explained the truck I was looking for on the phone to Chris, and purchased a used Dodge 1500. Chris was polite, fair, courteous and trustworthy. I explained the truck I was looking for on the phone to Chris, and that I was looking at an ad for a Ford 2012. I was very disappointed with how I was treated at the Ford dealership. Afterwards, I went right to Ganley, and Chris had already found the right truck for me by the time I arrived. The price was less expensive and the truck a year newer. Ganley also found me a good interest rate, and after I agreed to the payments Ganley kept looking for a better interest rate and found it. When I left with my new truck, I knew I had gotten a great deal. I will buy my next ten trucks from Chris Grabowski and Ganley! Thank you. Nathan Monroe, Hiram, OH More

My son was in an accident and I was referred to a Body shop through my insurance company that to make it very simple turned out to be one of the worst experiences of my life, I then went to Ganley of Auro shop through my insurance company that to make it very simple turned out to be one of the worst experiences of my life, I then went to Ganley of Aurora where I purchased my vehicle (2012 Jeep Liberty) from John Bralek excellent salesman and was treated as a real person and not as a number. Randy the body shop manager was very professional in every aspect of the process, he was patient with me and made sure I understood everything that would take place, and the craftsman ship is second to no one. In simple terms the management (Randy) and rest of the body shop personnel were very refreshing to say the least that American service and workmanship is alive and well and Ganley of Aurora! I would highly recommend anyone and challenge them to go see for themselves and assure them that they will not be disappointed! More

John was great to work with and I enjoyed being a customer. Everyone we met pleasant and professional from start to finish. I'll be getting my maintenance done there as a result of my experience. Joh customer. Everyone we met pleasant and professional from start to finish. I'll be getting my maintenance done there as a result of my experience. John really knew the vehicle and was helpful in understanding its capabilities and features. We love the new ride!! More

I went to this year's Cleveland Auto Show, mainly to look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire a look at SUVs. I liked several of the foreign models which were nice but a little too pricey, and I decided to wait until the fall to maybe acquire an end of the year model. I didn't look at any of the Jeep models at the time. I then read some very good reviews about the new 2014 Grand Cherokees which were starting to become available at the dealerships. I called the closest Jeep dealership, Ganley Chrysler Dodge Jeep of Aurora, and spoke with Dan Katz. He said they had several of the 2014 models in stock and that I could check them out and take a test drive. To make a long story short, I did just that. I really enjoyed meeting Dan Katz, and within the next couple of days worked out a deal with Dan on a 2014 Jeep Grand Cherokee Limited. To me it was just as good as the more expensive foreign premium SUVs. Dan was a pleasure to work with, very low-key and "folksy" to chat with, but very professional and knowledgable. He took a lot of time to explain and demonstrate the latest high-tech features on the vehicle, including the amazing navigation system, which has proven to be invaluable on an extended Canadian trip my family and I are taking as I write this. The Jeep is very smooth, comfortable and quiet on the major highways, not to mention doing fine on the bumpier back roads, and vey good gas mileage as well, probably due to the eight-speed transmission and latest engine technology. I also want to thank Dan and the Ganley.dealership for for successfully expediting getting permanent license plates for the vehicle so I didn't have to travel across the border on temporary plates. I highly recommend the Ganley dealership and Dan Katz. More