
Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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I went to Ganley Jeep even though I already had found a car of a different Make that I was planning on getting from a different Ganley dealership. I am so glad I made the trip in. I met Chris and he help car of a different Make that I was planning on getting from a different Ganley dealership. I am so glad I made the trip in. I met Chris and he helped me find the PERFECT car for me and my family. He asked a lot of questions to identify just exactly what my needs were. He also didn't try to oversell me on a car that was more than what I needed. I left the dealership in a brand new Cherokee and I love it. The price was great. I really gave Chris a run for his money and he did a great job of addressing all of my concerns. More
Easy to work with, true professional and knows his product. Would buy from him again! He made the process simple and quick with a great attitude. product. Would buy from him again! He made the process simple and quick with a great attitude. More
Submitted a review of a similarly named dealership in the area. Someone from this dealership kindly contacted me to inform me of my mistake. I'm happy that there are dealerships out there that actually pay a area. Someone from this dealership kindly contacted me to inform me of my mistake. I'm happy that there are dealerships out there that actually pay attention to today's technology. More
I bought a used car from ANOTHER DEALERSHIP for my daughter. Just after purchasing it, a major mechanical event occurred and it was towed to Ganley Jeep in Aurora. Holly Ferrara, in service, worked daughter. Just after purchasing it, a major mechanical event occurred and it was towed to Ganley Jeep in Aurora. Holly Ferrara, in service, worked with us tirelessly to assist in the repairs. Holly worked side by side with my 16 year old to make sure my child understood the value of what we were doing and why. It was amazing to watch and certainly nothing I would have ever expected out of a car dealership. In the end, Holly talked to my family about the cost of the repairs so far in excess of the worth of the car she recommended not proceeding ! She assisted us by contacting Don Hull who then put my daughter into a reliable, affordable Jeep that I can feel good about her driving. I have bought a number of cars in my life and had service on all of them and this dealership so exceeds any of my prior lifetime experiences that I look forward to the next service and car that I am sure I will buy from them in the future. You have to try this dealership if you are thinking of getting a new car - they are over the top professionals. Kudos to them all. More
Dan was very easy going. His patience with all my requests made it a great experience. We were able to test drive the jeep extensively. The only thing he would not let me try was a little trail a requests made it a great experience. We were able to test drive the jeep extensively. The only thing he would not let me try was a little trail and mud. This is understandable, so I did that after I bought my liberty. It works great! Josh was very helpful when signing the paperwork. Josh was able to get the paperwork done in a timely manner. The entire experience was non pressured and fun. Thank you both. More
A phone call goes a long way. Called and left messages for Mike he never called back. We were told my jeep would be ready and it was not ready. Other sevice dept members showed no concern. for Mike he never called back. We were told my jeep would be ready and it was not ready. Other sevice dept members showed no concern. More
I had a great experience, Don explained everything about the minivan, answered all of my questions and was professional in the whloe process.I will tell all of my family and friends to see Don to buy a car. the minivan, answered all of my questions and was professional in the whloe process.I will tell all of my family and friends to see Don to buy a car. More
Dan was great! I would and will recommend all of my family and friends to buy a car from Dan. He was very knowledgeable and professional with our purchase. Dan made the purchase process easy and seamle family and friends to buy a car from Dan. He was very knowledgeable and professional with our purchase. Dan made the purchase process easy and seamless from start to finish. You can tell he has been in the auto business for many years and can trust Dan. If you are in the market for a new or used car ask for Dan. More
Great experience I would reccommend this dealership to my family and friends. They did everything that I needed and asked them to do. Would not got to any other dealer. family and friends. They did everything that I needed and asked them to do. Would not got to any other dealer. More
The customer service is out standing in all departments. Chris is very very helpfull on helping selecting the vehicle that fits my needs and has the best customer service i have had in years. I am very com Chris is very very helpfull on helping selecting the vehicle that fits my needs and has the best customer service i have had in years. I am very comfortable with him because he so friendly . He asks the the wright question to put you in the wright vehicle.There are times i will just stop in and have a cup of coffee and talk about fishing or family. He has become a friend of the family . He has sold my family five vechicles at a great discounted price compared to other dealers who were four to six thousand dollars more. The financing will get you the best financing possible. They are not like other dealers who make you use thier finance copy at a high rate. I will stop in at lunch to sign papers and i am out in about 10 minutes with out missing work. Matt & Holly are in the service deptment are the best. You do not have to worry about them taking advantage of you. When you take it in for an oil change you now it is going to be done not like other dealers. They get you in wright away and all you have to do is tell the milage of the vechile and they take it from there. you do not even have to look in your maintence manual to see what needs done. They check over your whole vechicle. The service charge are set at good price. Some people think a dealer would be to expensive but the are not. I have seen other dealers charge three times more. The Ganley Family are very honest people. The Grover Family More