
Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
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I purchased a 2014 Jeep Cherokee at Ganley Chrysler Dodge Jeep Ram of Aurora and am very pleased with my decision. I worked with John Bralek. John guided me step by step through this process and made Dodge Jeep Ram of Aurora and am very pleased with my decision. I worked with John Bralek. John guided me step by step through this process and made the experience a pleasant one. John was very knowledgeable, patient and kind and I could not have been made to feel more comfortable. Thanks John! More
Working with Chris was great!! He was very easygoing and friendly. He explained everything throughout the car buying process very well and with a little added humor. Buying a car is a huge investment and ca friendly. He explained everything throughout the car buying process very well and with a little added humor. Buying a car is a huge investment and can be very stressful but Chris was very patient with me. I would definitely recommend my family and friends to Chris. More
In my 40 years of purchasing cars, my recent experience at Ganley Aurora Jeep was by far my best. From locating the exact model and features to offering a fair price to outstanding technical support all i at Ganley Aurora Jeep was by far my best. From locating the exact model and features to offering a fair price to outstanding technical support all in a very short time period, the service from this dealership was superb. I have always been reluctant to refer friends to car dealerships but I would not hesitate to recommend this one. Really outstanding customer service! More
John Bralek was our salesman and he was absolutely fantastic! He was very friendly, knowledgeable, professional, and he helped us get a great deal. We felt very comfortable with the entire process and fantastic! He was very friendly, knowledgeable, professional, and he helped us get a great deal. We felt very comfortable with the entire process and we will be going back to see John whenever we need a vehicle. Thanks again John! More
My Toyota suv was sent to the Aurora "repair factory" where all service / crash repairs go. Randy Montgomery was helpful even with the new that my car was going to be backlogged because of the C factory" where all service / crash repairs go. Randy Montgomery was helpful even with the new that my car was going to be backlogged because of the Christmas and New Holidays. What was probably the best part of my service by this department was when ever I called I was able to speak to Randy he was really in the know of what was going on with my vehicle, be it from the insurance side, the parts that were on back order, or when it was finally getting repair where my process was. My car was up there for 5+ weeks no fault to the service dept. just an unfortunate timing of holidays and unavailable parts. I was also very pleased that my car was then delivered down to the Akron Ganley Toyota for regular service to be done before I picked up my vehicle. Randy also helped me get some other questions asked about some add on things I wanted. He also followed up making sure my vehicle was running okay and if I had any concerns about it. My experience with the two Ganley dealerships has always been very friendly, honest and willing to answer any questions spending time with the client. Randy's forthright dealings with my vehicle was greatly appreciated. I understood what was going on and he didn't try to bs anything about the process. To me his honesty was a major plus factor for understanding and being patient on my end for the time it was in service. Kudos to Ganley's service dept. in Aurora More
the staff was very courteous and friendly. They had patience working with me as I am older and hard of hearing and they made it all very easy and a comfortable process for me. Kudos to Don and Steve! patience working with me as I am older and hard of hearing and they made it all very easy and a comfortable process for me. Kudos to Don and Steve! More
John Bralek was excellent, his no nonsense approach and easy going attitude really made me feel comfortable buying my 2006 Dodge Ram without any regrets. His prompt response to my inquiry and knowledge of easy going attitude really made me feel comfortable buying my 2006 Dodge Ram without any regrets. His prompt response to my inquiry and knowledge of the vehicles history made the entire process from beginning to purchase an easy and professional experience. I will gladly go back in the future for another purchase. More
Very good service from John Bralek. Made me feel very comfortable. Even though this is my 6th Grand Cherokee, John didn't take anything for granted and was very thorough with options throughout the proce comfortable. Even though this is my 6th Grand Cherokee, John didn't take anything for granted and was very thorough with options throughout the process. More
Chris is the simply the best...his main focus is to make the customer happy and he did! Knowledgeable, respectful of our time, competitive pricing and funny. A delight... we will be back. the customer happy and he did! Knowledgeable, respectful of our time, competitive pricing and funny. A delight... we will be back. More
I've never owned a Jeep before but I always liked them. I went with my teenage son to the 2014 Detroit Auto Show and we were looking at SUV's for my significant other. The Jeep stood out for value, them. I went with my teenage son to the 2014 Detroit Auto Show and we were looking at SUV's for my significant other. The Jeep stood out for value, amenities and comfort over the BMW X5, Audi Q5, Volvo and everything else we looked at. Although we live quite a distance from Ganley Jeep in Aurora, we ventured out there on one of the worst snow days we had this year. My Escalade spun out multiple times. When I drove the Jeep Grand Cherokee under the same conditions, it was night and day.. Way better! The technology on this vehicle is unbelievable, a huge upgrade over a loaded Escalade. I can't say enough about how much safer I feel in this vehicle. As for the dealership, I can't say enough good things about them. I don't do Facebook or twitter but I wanted to at least post something about how good this place is. They bent over backwards helping us, getting the vehicles we wanted, giving us more than fair value on our trade ins, and expediting our purchase. There was no pressure just great service. I would highly recommend this dealer and particularly Chris or BJ. I cannot say enough about how positive the experience was! Of course it helps when I feel tremendous about the vehicle I purchased. Check them out!! More