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Ken Ganley Chrysler Dodge Jeep Ram Aurora

Aurora, OH

4.7
331 Reviews

161 W Garfield Rd

Aurora, OH

44202

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Showing 331 reviews

May 04, 2014

New Car Purchase I was able to establish a price on the phone with John Bralek (including our trade-in price), and I drove 100 miles to Ganley of Aurora. My wife and More

by gregrupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 27, 2014

2014 Jeep Cherokee Latitude John was very knowledgeable, friendly and good to work with at the dealership. We were pleased that he took the time to demonstrate the features of o More

by jmwashko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 27, 2014

Great Sales Experience My family has purchased several vehicles through Ganley of Aurora and have always enjoyed the sales experience. I recently purchased a 2014 Dodge Dart More

by sgovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Glova, Chris Grabowski
April 22, 2014

Buyer Beware! Salesman flat out lied and mislead us to believe the car had been serviced, when in fact it had not...The rear brakes didn't even pass safety inspecti More

by ja.ames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Zivoder
May 08, 2014 -

Ken Ganley Chrysler Dodge Jeep Ram Aurora responded

We apologize for your bad experience and especially for our technician missing that the rear brakes were under standard (which we have repaired at no cost to you) However, we feel that some clarification is required. Your VW (and all vehicles sold at our location) received our 125 point safety inspection and the correct, synthetic oil was used in the vehicle. It did not undergo a factory certified VW maintenance update. Again, we apologize for the oversight in our initial inspection.

April 06, 2014

John my salesman was very friendly, helpful, and informative in helping me make my decision to buy a new Durango. I feel that I got a very fair trade in value for my old vehicle. More

by dmiller9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 01, 2014

John Bralek Great Salesman After purchasing 4 vehicles now from John Bralek, and recommending him to others, it is a pleasure to do business with Aurora Crysler Jeep. John gets More

by sandycurley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 26, 2014

Most went well. However, when we had to return to resign papers, we were misled (lied to) about being next in line. Had to wait over an hour, even though we called ahead and they knew we were coming. More

by #poorservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Graham
March 22, 2014

I found John very personable, most helpful and generally just a good salesman. The really neat touch was his asking about my wife by name when he hadn't seen her for six years. Yes, we'll be back in thr More

by JackTPage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 21, 2014

Our experience at the dealership was relaxed and efficient. John Bralek was friendly and knowledgeable. The service department does a great job. We would recommend this dealership to our friends. More

by lcg5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 14, 2014

I recently leased a 2014 Jeep Cherokee from Ganley Jeep in Aurora. Chris was my salesperson and made the entire process amazingly simple and completely painless. All communications were done by email and More

by AdriannaDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grabowski
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