Ken Ganley Chevrolet of Aurora

Sold me a lemon. It broke in the first week of purchase. They fixed the problem, but it broke again 3 days after picking it up. I took it back and told them I didn’t It broke in the first week of purchase. They fixed the problem, but it broke again 3 days after picking it up. I took it back and told them I didn’t want it. They didn’t stand buy their sales/service. They put the wrong mileage on the sales/title forms. They sent financing through 3 days after I brought it back for issues the first time with a major brake module system failure…after I told them I wanted the purchase voided and didn’t feel comfortable with the vehicle. I brought it back for a third time for another problem with the infotainment module issues and they turned me away. I put a huge deposit down on the vehicle and was treated poorly after I kept bringing my vehicle back for issues. The service dept. was nice through it all though. The management is a whole different story. I so not recommend them at all. They also told the Chevy asst/atty general that there was no warrantee on my vehicle…yet I clearly had signed paperwork which had a warrantee for my vehicle. They couldn’t even detail the vehicle when I bought it…. More

Would recommend to my friends and family great service department they helped get me in and out for my oil change , even got a free car wash out of it will be coming back department they helped get me in and out for my oil change , even got a free car wash out of it will be coming back More

The service department takes care of all my vehicles. The service advisors and technicians have been there for years and are very knowledgeable and friendly. The service advisors and technicians have been there for years and are very knowledgeable and friendly. More

Fast complete service no issues with the work done correctly...even cleaned the car as well correctly...even cleaned the car as well More

They have a friendly and great staff that accommodated all of my needs for my vehicle repairs. Even got a free car wash!!! all of my needs for my vehicle repairs. Even got a free car wash!!! More

Zak did a great job! Took my vehicle in for a recall got my air pressure filled and a car wash. I did not even have to ask. Thank you for all your help! Took my vehicle in for a recall got my air pressure filled and a car wash. I did not even have to ask. Thank you for all your help! More

I had heard ggod things about Ganley Chevy in Aurora from several people. So, today I took my bosses 2024 Eqinox in to investigate a cabin vibration/buzzing noise that was distracting her. I heard it too whi several people. So, today I took my bosses 2024 Eqinox in to investigate a cabin vibration/buzzing noise that was distracting her. I heard it too while riding with her and we were both stumped about what it could be. For sure it had to be a loose panel or some type of fitting. Well, thanks to Service Duty Manager, Rob, the issue was resolved very quickly. During the test drive with him, he reached up to the eyeglass holder and pulled out a pair of sunglasses. Thde buzzing stopped instantly. Feeling quite embarassed, I sheepishly thanked Rob. He made me feel better by saying he learns his craft every day and dont feel embarassed. Hde drove me back to the dealership and had my car washed. No waiting, no service fees, no red tape. Just a smile and salutation for a good rest of my day. That's the kind of service that tends to fall by the wayside with corportate America. Well done Rob. THANK YOU! JIm Entsminger Cleveland, Ohio. More

I really like this dealer they worked with me and got the job done the next time I'm in the market I will go there first Mike layham was the best the job done the next time I'm in the market I will go there first Mike layham was the best More

Great buying experience, can’t them enough for making it easy! Would recommend to anyone looking for a car. easy! Would recommend to anyone looking for a car. More

Very pleased with my visit here. Friendly staff and an informative sales man helped make my vehicle purchasing decision simple. Giuseppe was very knowledgeable, and I would recommend Friendly staff and an informative sales man helped make my vehicle purchasing decision simple. Giuseppe was very knowledgeable, and I would recommend him for anyone looking to purchase a new vehicle. More