Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Alfa Romeo Fiat Bedford
Bedford, OH
7 Reviews
Filter Reviews by Keyword
By Type
Showing 7 reviews
July 09, 2024
Took my 2013 Fiat 500 Sport there for a . computer problem causing a battery drain. 1600.00 later still a battery drain and recommendation for another computer swap but no guarantee that woul computer problem causing a battery drain. 1600.00 later still a battery drain and recommendation for another computer swap but no guarantee that would fix the problem. I can't afford any more guesses for that kind of money, but understood they were doing their best. When I got in the car I noticed the seat back was going up all the way, and it was like I was driving in a recliner. I got home and discovered it was only catching in that position. I called the service department and told her what had happened. She said she would talk to the mechanic and call me right back. That was about three weeks ago. I don't know what happened to that seat, but a call back and explanation should have occured. Especially since I've had that car I've spent almost 4000.00 in repairs. More
by Hotrodzoomguy
Employees Worked With
Don't know
December 02, 2021
I visited Hanley Subaru in Bedford. Curtis handled my problem and gave me some extra pointers. The Ganley Service Team is great! They advise you about the problem, are honest about what should be done, a problem and gave me some extra pointers. The Ganley Service Team is great! They advise you about the problem, are honest about what should be done, and do the work well. I have always felt that they put the customer first! More
by teri56lyons
Employees Worked With
Curtis and Chrissy
November 22, 2021
Staff is very courteous, appointments are easy to setup..any service that has been done to the vehicle came with personal call/text in details to repair/service that is being performed.. very efficie setup..any service that has been done to the vehicle came with personal call/text in details to repair/service that is being performed.. very efficient and handled in a timely manner ... Alexus in the service department ROCKS!!!! More
by Alpha driven
Employees Worked With
Alexus
November 20, 2021
They were great! Highly efficient check-in & check-out. Wonderful customer service. Curtis took care of my service visit and he was very nice, polite and was genuine in his eagerness to make sure my car wa Wonderful customer service. Curtis took care of my service visit and he was very nice, polite and was genuine in his eagerness to make sure my car was taken care of. It seemed to me that everyone was happy to be there doing their jobs, which is rare these days. AND doing their jobs well. More
by mpmitchell
Employees Worked With
Curtis
