Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Fowler Subaru
Ukiah, CA
23 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 23 reviews
November 06, 2024
The salesperson, Lily, was very helpful and mellow. The Subaru Lady, Teri, gave excellent advice. I had a tow package installed and it was perfect. The entire dealership is very luxurious and beautiful The Subaru Lady, Teri, gave excellent advice. I had a tow package installed and it was perfect. The entire dealership is very luxurious and beautiful. I feel I personally rushed into the purchase and did not ask for a full explanation of the service agreement so I am not certain I made a good choice there. Also, I wish I had photographed the original sales agreement that I signed because I will never have a clear picture of what I paid for each item on that document, even though it is on the purchase agreement. The final financial process was fast and efficient. They even returned my rental for me. Overall Excellent. More
by dancemolley
Employees Worked With
Lily Damian, Teri Dick, Ally DeBernardi, all excellent
August 27, 2024
Good service, quality service, excellent transportation to and from their facility and my home and a very pleasant place to wait for vehicle if you choose not to be transported back home or another locatio to and from their facility and my home and a very pleasant place to wait for vehicle if you choose not to be transported back home or another location. More
by davekoppel
Employees Worked With
Erik Baarts
March 06, 2024
Friendly and efficient. We purchased our 2 subarus from this dealer. since then over the last 4 years they have been friendly and efficient with our car care. they work t We purchased our 2 subarus from this dealer. since then over the last 4 years they have been friendly and efficient with our car care. they work to find all the coupons for me and always check any "noises" or concerns i have. they are like friends when i arrive to drop off my car and always take me wherever i need to go. they are great to work with and i trust them. More
by rnrbeth
Employees Worked With
Wes and Allie in service, Erik Baarts
November 11, 2023
Lillie our salesperson was an absolute Angel and Jayden (sp) from finance was incredible also !! Our next car purchase will definitely be from Ken Fowler Motors !! (sp) from finance was incredible also !! Our next car purchase will definitely be from Ken Fowler Motors !! More
by mkheth
Employees Worked With
Lily was incredible and Jayden (sp) from finance was incredible also, Erik Baarts
October 30, 2023
Friendly staff, Especialy Ally. She puts out extra effort. Didn’t like the Jesus beat on the muzak at the outdoor seating area. I think something more neutral would be better. She puts out extra effort. Didn’t like the Jesus beat on the muzak at the outdoor seating area. I think something more neutral would be better. More
by Cook
Employees Worked With
Ally
October 24, 2023
Signed purchase agreement on August 31, 2023. Was not able to pick the vehicle up until September 5, 2023. Vehicle was not ready for pickup at 1200 noon as we were told. Had to wait 2hours bef Was not able to pick the vehicle up until September 5, 2023. Vehicle was not ready for pickup at 1200 noon as we were told. Had to wait 2hours before we were able to drive the vehicle of the lot. Hood has a scratch on it which we all agreed to that it would be repaired. As of today October 24, it still has not been repaired. Photos of the scratched hood were taken by Brad Gardner, and he agreed that Subaru would take care of the scratched hood. Well, it hasn't happened so where is the Subaru love. I will never recommend this dealer to anyone. More
by tleingang
Employees Worked With
Vicente Phelan, Terry Dick, Brad Gardner, Erik Baarts
