Ken Barrett Chevrolet Cadillac
Batavia, NY
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30 Reviews of Ken Barrett Chevrolet Cadillac
Salesman Bob Mullen was the sales person I dealt with for the lease of my new vehicle. It replaced a Buick which was totaled after my unfortunate encounter wi Bob Mullen was the sales person I dealt with for the lease of my new vehicle. It replaced a Buick which was totaled after my unfortunate encounter with a large deer. I had the new Buick less than 7 months. I had a tough time making a selection. With Bob's assistance I looked at the Bolt, the small Chevy pickup and the Equinox. I am extremely please with the Equinox and must say I like it better than the Buick thanks to Bob's suggestions. I must point out that Bob and I have know each other since grade school. More
Great Experience I'm a business owner and this was my first time dealing with Ken Barrett Chevrolet. I have to say they were great to work with, Todd Colegrove and th I'm a business owner and this was my first time dealing with Ken Barrett Chevrolet. I have to say they were great to work with, Todd Colegrove and the sales staff located the exact vehicle we were looking for and had it at the dealership with 24 hour of making the deal. The vehicle and all the paperwork was ready to go when schedule and it was very easy transaction. We will be going back to Ken Barrett Chevrolet for future vehicle purchases. More
New All Season Tires at a good price My Impala needed new tires. The Parts Department at K Barrett will meet or beat any competitor's price. Able to get a very good price on Continental M My Impala needed new tires. The Parts Department at K Barrett will meet or beat any competitor's price. Able to get a very good price on Continental Mud/Snow All Season Radials. Stopped in with price quote, went to the Parts Dept Window, they checked their source, and in less than 5 minutes the tires were ordered. Went to the service desk, made my appointment for their installation, and was set. On day of installation, left my car with the service department at 8 AM, took their shuttle ride home, and was picked up at 11:30 and back at the service dept and done and back on the road by noon. Excellent! I will also receive free tire rotations at K Barrett as well - additional savings! I really think the Dealership makes reasonable efforts to overcome the stigma that dealerships have high overhead and therefore high prices. If you do a little homework or prep time, they will work with you and give you a good value with some pretty good workmanship by their techs too. More
1st Class Service Department Barrett's service department sets the bar really high. First class service team makes me feel important to them no matter how big or small my service Barrett's service department sets the bar really high. First class service team makes me feel important to them no matter how big or small my service needs are. I am sad Freddie's retiring but I am confident that he will train his replacement in the "Barrett Way" More
New car Eric was an excellent salesmen. The service department was fantastic and very friendly. Eric showed me two different SUVs and listened to what I wan Eric was an excellent salesmen. The service department was fantastic and very friendly. Eric showed me two different SUVs and listened to what I wanted. More
Leased a Bolt EV My Sales Professional Eric and his manager Dana were an absolute joy to deal with when picking out my wife's brand new Bolt EV My Sales Professional Eric and his manager Dana were an absolute joy to deal with when picking out my wife's brand new Bolt EV More
Excellent service Highly recommend Ken Barrett's service. Appointment time honored and service completed quickly. Waiting area comfortable and all staff we came in cont Highly recommend Ken Barrett's service. Appointment time honored and service completed quickly. Waiting area comfortable and all staff we came in contact with were friendly. More
Purchase Experience at Ken Barrett's Chevrolet The purchase experience at Ken Barrett's is exceptional. Not only is it easy...it is friendly with all the Sales Staff especially Mr. Betters. He ex The purchase experience at Ken Barrett's is exceptional. Not only is it easy...it is friendly with all the Sales Staff especially Mr. Betters. He explains in detail certain characteristics and features of the vehicle. Prepares the paperwork and makes the final signing of all the documents as simple as can be. The experience provided me completely justifies me in telling my friends they should check out our local Chevy dealer for a great purchase experience at a great price. Thank you Russ!! More
Evaluation of our salesman. Bob Mullen is always well informed about the new features of the cars he sells. If he can't answer a question he finds someone who can. His attenti Bob Mullen is always well informed about the new features of the cars he sells. If he can't answer a question he finds someone who can. His attention to detail when it comes to the final paperwork is amazing. Everything is in order and ready to sign. More
Amazing professional sales department I just wanted to say that I always get fantastic service here, I have bought 4 vehicles from Ken Barrett Chevy, the salesman our easy to deal with and I just wanted to say that I always get fantastic service here, I have bought 4 vehicles from Ken Barrett Chevy, the salesman our easy to deal with and very understanding and the managers don't hide in the back like I have dealt with at past delerdhips. The service department is great to they even work on my wife's Volkswagen we purchased there also they always have free coffee and popcorn! More