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Ken Barrett Chevrolet Cadillac

Batavia, NY

4.5
30 Reviews

229 W Main St

Batavia, NY

14020

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30 Reviews of Ken Barrett Chevrolet Cadillac

January 30, 2019

Salesman Bob Mullen was the sales person I dealt with for the lease of my new vehicle. It replaced a Buick which was totaled after my unfortunate encounter wi More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mullen
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Ed, Thank you for your 5-star review. Bob has been helping customers for over 30 years and has always put his customer's needs first. I'm thrilled that you are happy with your Equinox. Sincerely, Ken Barrett

May 02, 2018

Great Experience I'm a business owner and this was my first time dealing with Ken Barrett Chevrolet. I have to say they were great to work with, Todd Colegrove and th More

by TRECEnv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Colegrove
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Thank you for your positive review! We understand that your time is valuable and it's important to be able to use that time to learn about your new vehicle and not waiting for paperwork or other preparations. Best regards, Ken Barrett

January 21, 2018

New All Season Tires at a good price My Impala needed new tires. The Parts Department at K Barrett will meet or beat any competitor's price. Able to get a very good price on Continental M More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Dept, Service Writer
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Rob, Thank you for your detailed review of your experiences at our Dealership. We look forward to being of service whenever you need us. Best, Ken Barrett

December 13, 2017

1st Class Service Department Barrett's service department sets the bar really high. First class service team makes me feel important to them no matter how big or small my service More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Tracy, Thank you for your 5-star review. Please be assured that even though Freddy is retiring and will be missed, you will still receive the same friendly and transparent service you've come to expect. Sincerely, Ken Barrett

October 28, 2017

New car Eric was an excellent salesmen. The service department was fantastic and very friendly. Eric showed me two different SUVs and listened to what I wan More

by Amy Gromlovits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Amy, Thank you for your positive review and sharing your experiences at our Dealership. Eric and our entire team believes that providing you the best information in the most transparent way is fundamental to helping you make the best decision for you. Sincerely, Ken Barrett

October 03, 2017

Leased a Bolt EV My Sales Professional Eric and his manager Dana were an absolute joy to deal with when picking out my wife's brand new Bolt EV More

by BoltEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Dana, Todd
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Thank you for your 5-star review and we hope your wife enjoys her new Bolt! Best, Ken Barrett

October 02, 2017

Excellent service Highly recommend Ken Barrett's service. Appointment time honored and service completed quickly. Waiting area comfortable and all staff we came in cont More

by Rjp54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Thank you for your great review! Our Service Team is driven to be friendly and competent. Sincerely, Ken Barrett

September 07, 2017

Purchase Experience at Ken Barrett's Chevrolet The purchase experience at Ken Barrett's is exceptional. Not only is it easy...it is friendly with all the Sales Staff especially Mr. Betters. He ex More

by Phone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Betters in Sales
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Thank you for your great review! Sincerely, Ken Barrett

June 06, 2017

Evaluation of our salesman. Bob Mullen is always well informed about the new features of the cars he sells. If he can't answer a question he finds someone who can. His attenti More

by Penmaler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John assisted in programming our phone.
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Dear Penmaler, Thank you for your 5-star review! Best, Ken Barrett

October 01, 2015

Amazing professional sales department I just wanted to say that I always get fantastic service here, I have bought 4 vehicles from Ken Barrett Chevy, the salesman our easy to deal with and More

by Nicoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana, John, Bob, Russ, Tod, Penny
Nov 17, 2021 -

Ken Barrett Chevrolet Cadillac responded

Nicoli, Thank you for your 5-star review! We deeply value our customer relationships especially long-term ones like yours. We feel that by being transparent, friendly, competent and respectful is the foundation for building strong relationships. Sincerely, Ken Barrett

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