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Kempthorn Mercedes-Benz

Canton, OH

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rated
212 Reviews

1449 Cleveland Ave NW

Canton, OH

44703

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Showing 212 reviews

February 01, 2021

Best experience, Very friendly, and helpful. Couldn’t of asked for a better place to go when looking for a vehicle! Would highly recommend to anyone! More

by kyleparsons1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Jay Murdock
December 23, 2020

Love my new truck! Thanks to a great team here, our family has now purchased 4 new and used vehicles here! They are very caring and listen to what the customer wants and needs are instead of just focus More

by stuffhappenzhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Ruth Franz, Jay Murdock
August 25, 2020

Jeff "JW" Sikora provided OUTSTANDING professionalism and award winning service throughout my entire Mercedes Benz GLK purchase! Thank you JEFF SIKORA, you're the BEST! More

by Angela Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sikora
August 22, 2020

Thank you Bob Malloy, you are one of the best. We really enjoy working with you, will certainly recommend you to everyone. Two thumbs up! More

by jrandall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Malloy
August 11, 2020

No Hassle Car Buying Hats off to the Kempthorn team and especially Bob Malloy. I felt comfortable and well informed during the entire process. The vehicle was delivered to More

by _BJS_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Malloy
June 02, 2020

I worked with Bob Malloy in finding the Jaguar E-Pace that matched all of my needs. I had a wonderful experience at not only Kempthorn, but with Bob in particular. He understood exactly what I wanted More

by ingridschmetzer
Recommend Dealer
Yes
Employees Worked With
Bob Malloy
Jun 03, 2020 -

Kempthorn Mercedes-Benz responded

Thank you for the 5-star review, Ingrid! Kempthorn Motors is so grateful for your kind words. Thank you for sharing your experience at our dealership. We appreciate the recommendation. Please call us anytime with any questions you may have. We look forward to serving you in the future. Thank you again and have an awesome day!

May 27, 2020

Excellent Experience Our sales representative provided us with all the information we asked for, was extremely patient with us, and was not aggressive. He was a pleasure More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Malloy
Jun 03, 2020 -

Kempthorn Mercedes-Benz responded

Thank you for the review, Paul! Kempthorn Motors appreciates you sharing your experience at our dealership. Thank you for choosing our dealership. We are happy to hear you are happy with your purchase and your time here at Kempthorn Motors. Please contact us anytime with any questions. We look forward to serving you in the future! We can't thank you enough for the recommendation. Thank you again and have a great day!

May 21, 2020

Terrible Customer Experience - Buyers Beware I worked with Bob Malloy to purchase a 2020 GLB 250. It was dealer transfer that arrived 05/13/20. When Bob text me the vehicle had arrived, I asked More

by amccrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ira Zahner, Bob Malloy
May 22, 2020 -

Kempthorn Mercedes-Benz responded

Hello Angela. This is Eric Kempthorn, President of Kempthorn Motors. First, I would like to express my deepest apology for your $500 deposit not being returned immediately. Although the dealership is not obligated-due to the purchase agreement being signed, giving back the $500 was the right thing to do given the circumstance. We are a family run store that has been in business for 82 years. There are 3 Kempthorn's at this store nearly every day because the most important part of what we do is taking care of our customers. At Kempthorn Motors we strive to make sure every customer has a great experience. Thank you for bringing your experience to our attention. I am happy to hear you were able to purchase your new Mercedes-Benz and are satisfied with your purchase. I know you will truly enjoy the vehicle, it is an exceptional brand. If there is any service I can provide to you in the future please call me directly at 330-580-4900. Enjoy your Mercedes-Benz.

March 05, 2020

Leased my car with no STRESS. Kempthorn has been a community staple for years. Emily took care of the details anticipating what I wanted in my new car lease. Over the top person More

by FBS.bz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Schneider
Mar 06, 2020 -

Kempthorn Mercedes-Benz responded

Thank you for the 5-star review! Kempthorn Motors is so happy to hear about your experience with Emily! Thank you for choosing Kempthorn Mercedes-Benz. Please contact us with any questions you may have. We look forward to serving you in the future. Have a great day! Thank you again.

February 19, 2020

Bought a vehicle from them over a month ago. It was a pleasant experience with sales I must say but after the sale is where the troubles have came. First , my rotors were warped and I had to drive all th More

by Shakur4122
Recommend Dealer
No
Employees Worked With
Denny Shankle
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